HOUSEKEEPING
TOPTWN LODGE
07.2024 - 08.2024
- Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.
- Ensure all rooms are cared for and inspected according to the standards and guests satisfaction metrics.
Zandisile Khuphiso
Idutywa
Summary
Enthusiastic and dedicated Tourism Management student seeking an internship and contribute to a dynamic tourism organization. Eager to apply academic knowledge, strong communication skills and a passion for travel and hospitality.
Reliable Housekeeping and Laundry Attendant known for being highly productive and efficiently completing tasks. Specialize in time management, Excel at communication, teamwork, and adaptability, contributing to a positive work environment and consistent customer satisfaction.
Strengths include strong organizational skills, ability to multitask effectively, and excellent problem-solving capabilities. Have consistently improved efficiency of housekeeping procedures while maintaining high standards for cleanliness and service quality.
Work History
FRONT DESK & HOUSEKEEPING
ROSE PETALS GUESTHOUSE
09.2024 - 01.2024
- Performed a range of housekeeping duties including waste removal, dusting, cleaning and cleaning of fixtures and surfaces.
- Reporting significant incidents, issues or guests feedback to the appropriate authorities.
- Handle financial transactions, including collecting payments, issuing receipts.
Education
Diploma - Tourism Management
Walter Sisulu University
Butterworth, Eastern Cape05.2025
Travelport Computer Based Training Programme - Galileo
Skills
- Microsoft Office Suite
- Written communication
- Verbal communication
- Tourism industry trends
- Best practices
- Housekeeping duties
- Laundry and housekeeping coordination
References
- Shirley Ntuli, 083 281 0585
- Nomtandazo Vumazonke, 084 748 3803
Languages
- English
- IsiXhosa
Timeline
FRONT DESK & HOUSEKEEPING
ROSE PETALS GUESTHOUSE
09.2024 - 01.2024
HOUSEKEEPING
TOPTWN LODGE
07.2024 - 08.2024
Diploma - Tourism Management
Walter Sisulu University