Summary
Overview
Work History
Education
Skills
Accomplishments
Personal and Professional References
Timeline
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Zandile Precious Magagula

Account Agent Business Accounts
Durban

Summary

Full time Account Agent with 5 years’ experience in Airport operations Management, Stakeholder relationship Management, Report writing, Contract management, Account management, Quality assurance, Risk and Compliance management and Collaboration on value generating interventions. I am seeking to leverage my knowledge, expertise and experience in the Spatial Portfolio Consultant position in order to achieve the best practices for the overall portfolio and generate revenue growth within the Commercial and Business Development landscape.

Overview

9
9
years of professional experience

Work History

Account Agent Business Accounts

Airport Company South Africa
04.2019 - Current


• Support the client interface which includes on­ boarding and exiting the business.

• Conduct research and benchmarking analysis for determination of best pricing strategies, passenger demographics, market trends and competition analysis.

• Collaborate on value generating interventions with the marketing department and agency.

• Ensure quality assurance of inspection and operational reviews and support initiatives that contribute to the continuous improvement of products and services.

• Adhere to and ensure adherence to statutory regulations and inspections, organizational standards, policies and procedures, by reporting on non-compliance and support implementation of corrective action.

• Build, support and maintain healthy, diverse internal and external relationships to ensure the achievement of organizational goals.

Provide input, analyse, develop and submit various financial and operational reports

Operations Consultant

SA Home Loans
03.2015 - 03.2019

• Business Intelligence Focus, data analysis and extraction, Ad hoc support to Ops Manager

• Financial Focus, Budgets, Monthly fees capture and Financial Analysis and reporting

• Service Provider Management Focus and Loss Control Mitigation Measures.

Education

Bcom Honours -

Regent Business School
04.2001 -

Bcom Finance And Economics -

University Of KwaZulu - Natal
Durban
04.2001 -

Matriculation - Matriculation

Ganges Secondary School
Durban
04.2001 -

Skills

Financial Acumen

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Accomplishments

  • Dux Award Matric (2010).
  • Merit Certificate University of Cambridge (UK) for Enterprise development Programme (2010).
  • SA Home loans Graduate programme
  • ACSA champion for vision 2025 management (2019)
  • ACSA champion for POPIA Act changes (2021

Personal and Professional References

Personal Reference:

   MRS Winnie Horn

  • Retired Business Accounts Manager (KSIA ACSA)
  • 067



Professional References:

     Mrs Fikile Zungu
  • AGM ACSA (Commercial and Regional Integration) KSIA
  • 082 965 3605


      Mrs Rachel Reddy

  • Acting Senior Manager Aviation Security (ACSA KSIA)
  • 079 499 5987


Stakeholder engagement reference:

      Mr Vasu Naidoo

  • Chairperson of the Retail Committee (KSIA)
  • 082 808 9162


Timeline

Account Agent Business Accounts

Airport Company South Africa
04.2019 - Current

Operations Consultant

SA Home Loans
03.2015 - 03.2019

Bcom Honours -

Regent Business School
04.2001 -

Bcom Finance And Economics -

University Of KwaZulu - Natal
04.2001 -

Matriculation - Matriculation

Ganges Secondary School
04.2001 -
Zandile Precious MagagulaAccount Agent Business Accounts