Summary
Overview
Work History
Education
Skills
Languages
ENGLISH AND ISIZULU
Timeline
Generic

Zandile Siyaya

Germiston

Summary

Motivated professional demonstrating strengths in analytical thinking and proactive problem resolution. Adapts to changing demands by leveraging strong communication and collaboration skills. Committed to delivering exceptional service and contributing to team success. Adaptable (COMPUTER SKILL) with extensive experience providing first-class results. Meets job demands and deadlines through diligent work-ethic and dedication to quality.

Overview

7
7
years of professional experience

Work History

AWESOME SNACKS

QUALITY CONTROL
Germiston, SOUTH AFRICA
08.2023 - 10.2025
  • Managed complaints with calm, clear communication and problem-solving.
  • Engaged with customers to better understand needs and deliver excellent service.
  • Identified issues, analysed information and provided solutions to problems.
  • Trained and mentored employees to maximise team performance.
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.

RCL FOOD SPECIALIST

GENERAL WORKER
SPARTAN, SOUTH AFRICA
03.2022 - 04.2024
  • Monitored service delivery and intervened proactively to correct problems.
  • Served healthy food and snacks, taking personal preferences into consideration to cater to nutritional needs of individual children.
  • Spearheaded development of innovative strategies to streamline project delivery, enhancing operational efficiency.

INTERNECT CAFE

ADMIN VOLUNTEER
Germiston, SOUTH AFRICA
02.2019 - 03.2020
  • Collaborated with team members to achieve target results.
  • Identified issues, analysed information and provided solutions to problems.
  • Engaged with customers to better understand needs and deliver excellent service.
  • Achieved service time and quality targets.

Education

HIGH CERTICATE IN TOURISM MANAGEMENT - HC IN TOURISM MANAGEMENT

UNISA
Pretoria, GP
01-2025

CERTIFICATE - MATRIC OBTAINED

IGUGULESIZWE HIGH SCHOOL
JOZINI
01-2016

Skills

  • Customer engagement
  • Team collaboration
  • Problem solving
  • Customer feedback analysis
  • Time management
  • Problem-solving
  • Communication skills
  • Willingness to learn
  • Team leadership and motivation
  • Customer focused
  • Analytical and critical thinking

Languages

English
Advanced
C1
ISIZULU
Advanced
C1

ENGLISH AND ISIZULU

  • ENGLISH : FLUENT
  • ISIZULU : fluent

Timeline

AWESOME SNACKS

QUALITY CONTROL
08.2023 - 10.2025

RCL FOOD SPECIALIST

GENERAL WORKER
03.2022 - 04.2024

INTERNECT CAFE

ADMIN VOLUNTEER
02.2019 - 03.2020

HIGH CERTICATE IN TOURISM MANAGEMENT - HC IN TOURISM MANAGEMENT

UNISA

CERTIFICATE - MATRIC OBTAINED

IGUGULESIZWE HIGH SCHOOL

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Zandile Siyaya