Zandile Mpofu
Health Care Assistant
Bulawayo
Summary
Accommodating healthcare assistant possessing patience, physical stamina and knowledge of patient care techniques and protocols. Confident and poised in interactions with individuals of all levels. Adaptive and calm individual supports physicians and nurses to facilitate quality patient care.
Overview
9
9
years of professional experience
Work History
Health Care Assistant
Kwakhanya Social Enterprises Foundation
Bulawayo
06.2020 - Current
- Observed patient skin conditions and reported findings.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supervised patients on commodes, in toilets, and bathrooms and assisted patients with hygiene needs.
- Aided patients with walking and limb exercises to improve strength and balance.
- Adhered to patient special diets and provided supplementary drinks under supervision.
- Facilitated personal hygiene management, feeding and ambulation.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Delivered high standard of holistic care to patients to promote equality and dignity.
Volunteer Care Giver
Kwakhanya Social Services Enterprises Foundation
Zimbabwe
01.2015 - 05.2020
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in team setting, providing support and guidance.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Built strong relationships with clients to deliver emotional support and companionship
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
Skills
Organisation and time keeping
Report Writting
Risk Management
Problem Solving
Attentiveness
Empathy
Desire to learn
Open Mindedness
Safeguarding children and adults
Person centered care
End of life care
Basic Wound care and dressing
Responding to emergencies
Patient record keeping
Patient-focused care
Timeline
Health Care Assistant
Kwakhanya Social Enterprises Foundation
06.2020 - Current
Volunteer Care Giver
Kwakhanya Social Services Enterprises Foundation
01.2015 - 05.2020