zandile masinga
Admin And Financial Management
Nkomatipoort
Summary
Energetic Housekeeping Room Attendant with 4 years of hands-on experience cleaning and maintaining guest rooms. Detail-oriented individual possessing strong work ethic and excellent ganizational skills. Proficient in mantaning and managing cleaning equipment operations. Committed to finishing tasks on time while exceeding expectations. Hardworking cleaner bringing 4 years of experience handling all types of cleaning. Dedicated to creating comfortable, clean environments and also having a good listening kills ,listening attentively.a hard working person with a smile and very warming attitude,a very fast and creative person.and also a very smart and fast learner.
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
Mimmie -0834411702
Marlotpark ,Mpumalanga
12.2023 - Current
- Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Fostered positive relations with guests by greeting them warmly and addressing any concerns promptly.
- Contributed to high guest satisfaction by promptly responding to requests for additional supplies or services.
- Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
Domestic Helper
Rene Van Eck -0823388682
Nelspruit ,Mpumalanga
09.2022 - 12.2023
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Managed laundry services, including washing, drying, folding, and ironing clothing items.
- Maintained a clean, safe, and organized home environment for family members.
Domestic Cleaner
Fanie Muller -0825776796
Nelspruit,Mpumalanga
04.2021 - 05.2024
- Assisted homeowners with decluttering projects by sorting items into categories based on need or value.
- Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
- Reduced allergens in homes through meticulous dusting, vacuuming, and sanitizing surfaces.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
Restaurant Waiter
Nick Retsos-083 7781924
Pretoria,Gauteng
11.2021 - 07.2022
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Office Clerk Assistant
Nelsiwe Mkhonza-0609043097
Nelspruit,Mpumalanga
01.2018 - 01.2019
- Supported department managers with daily operational tasks, contributing to a well-managed work environment.
- Coordinated travel arrangements for staff members attending conferences or business trips, ensuring cost-effective plans were made without sacrificing convenience or comfort.
- Contributed to a positive work atmosphere by maintaining a clean and organized workspace for all employees to enjoy.
- Facilitated timely completion of projects with accurate data entry, proofreading, and editing tasks.
- Reduced errors in data entry tasks by maintaining high attention to detail and conducting regular audits.
- Assisted in budget tracking by compiling expense reports and submitting them for approval.
- Developed strong working relationships with colleagues across departments through collaboration on various projects.
- Maintained up-to-date employee files by regularly updating contact information, performance evaluations, and other relevant documentation as needed.
- Pulled documentation and organized files for review.
- Excellent communication skills, both verbal and written.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
- Supported staff on special assignments and ad hoc projects.
- Created and maintained detailed records of all office activities.
Education
Certificate - General Education And Training Certificate
Skhulile Circuit
Nelspruit,Mpumalanga04.2018
Certificate - Financial Accounting And Economics Management
FET Collage
Nelspruit ,Mpumalanga04.2017
Certificate - Office Admin
Atti College
Nelspruit,Mpumalanga05.2013
Matric Certificate - Agricultural Science
Mthombo Secondary School
Mbombela Mpumalanga11.2009
Accomplishments
Giving a great presentation at work
Mentoring coworker aor fellow student
Always ready to learn
Always finish what i starte
Languages
English
Upper intermediate (B2)
Afrikaans
Elementary (A2)
AsiSwati
Advanced (C1)
Sotho
Intermediate (B1)
Tsonga
Intermediate (B1)
Zulu
Advanced (C1)
Ndebele
Upper intermediate (B2)
Interests
Travel
Volunteering community service or charity work
Cooking or gardening
Creative arts including ,writing,music and reading
Affiliations
I dnt belong in any affiliation group 🌸
Software
Spreadsheet
Microsoft office eg:word ,excel etc…
Timeline
Housekeeping Room Attendant
Mimmie -0834411702
12.2023 - Current
Domestic Helper
Rene Van Eck -0823388682
09.2022 - 12.2023
Restaurant Waiter
Nick Retsos-083 7781924
11.2021 - 07.2022
Domestic Cleaner
Fanie Muller -0825776796
04.2021 - 05.2024
Office Clerk Assistant
Nelsiwe Mkhonza-0609043097
01.2018 - 01.2019
Certificate - General Education And Training Certificate
Skhulile Circuit
Certificate - Financial Accounting And Economics Management
FET Collage
Certificate - Office Admin
Atti College
Matric Certificate - Agricultural Science
Mthombo Secondary School
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