Zandi Mabaso
Administrator
Johannesburg ,Gauteng
Summary
I am a dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an Office Administrator, Secretary, and Personal Assistant. Proficient in five of the eleven official languages, I excel in communications with clients and fellow staff relations. I am a vibrant and flexible young lady who takes pride in her appearance and enjoys performing any task assigned to me quickly and thoroughly to the best of my ability. I work well both unsupervised and in a team. In addition to advanced computer skills in MS Office, CRM, E-Natis, and Backoffice Spreadsheets, I am proficient in Telmar, a marketing tool used for media planning and research.
Overview
14
14
years of professional experience
6
6
Languages
Work History
Bulk Teller
Standard Bank South Africa
No.5 Simonds Street. Jhb. Gauteng
12.2014 - 11.2019
- Processing large amounts of Cash to clients accounts, Dealing with customer account queries, Process customer ATM envelope deposit to their personal account, Daily staff stats compiling and distribution to MIS deposit, Monthly departmental stats for fraudulent,notes,cheque and accounts, Empty envelope deposits, Daily system reports
System Administrator
Electronic Toll Collection (subcontracted to SANRAL)
03.2013
- Verification and processing pro forma invoices, Manual validation and capturing VLNs, Financial adjustment and reconciliation, Rejection and writing off incorrect or non-complaint transactions, Capturing and reviewing of Nomination and Representation forms and supporting documents, Responding to web based customer’s queries and ensuring all queries are routed to correct departments, Updating customer’s information on CRM system, Retrieving information on e-Natis data, Ensuring that standard Operating Procedures are complied with all times, Account Management, Archiving
Reception / Admin
The Gym Group
04.2012 - 07.2012
- Diary management and bookings for the Dentist, Physios, Beautician, the Nail bar, Personal trainers, Help with walkin clients and signing of new memberships, do invoices on Pastel for payments made, Data capturing of new and existing members, Monthly reports for personal trainers monthly payments on excel and capturing of daily sales on the Exco sheet, Handling of petty cash
Marketing Executive
Soweto Media Resources Centre
03.2011 - 01.2012
- Plan to improve the response rates of direct marketing campaigns by rebuilding relationships with the relevant government departments, private and public entities, Selling of all Jozi Fm events and properties, on air promotion campaigns, Assist in organising and delivering client’s events and promotions; and deal with any or with all of the stations marketing undertakings and business development activities
Office Administrator and Personal Assistant to the CEO
Serve Care Medical Supplies
05.2010 - 02.2011
- Diary management for the CEO, Office and clients meeting scheduling, typing of documents, minutes and filing, Information search on the internet, Answer and screen call calls, dealing with couriers and enquiries, Responsible for coordinating all office functions and coordinating a team of four administrative professionals
Marketing Assistant
Soweto Media Resources Centre
01.2008 - 05.2010
- Marketing research, questionnaire design and functioning, Presented Telma to the Sales department for listenership figures and for ad spots sales, Coordinated various outreach events, maintained the Marketing Plan Flow Chart, assisted in media scheduling, proofing and trafficking of advertising material and made sure that branding was visible at events and the safekeeping thereof
Personal Assistant to the CEO and Office Support
Soweto Media Resources Centre
06.2006 - 05.2010
- Served as executive assistant to the management team, coordinated BOD members and meetings, (BOD, Management and staff), Ordered office stationery and equipment, Distributed stationery and to relevant departments and staff registry, took care of the CEO’s travel arrangements, Diary management for the CEO and functioned as primary liaison to clients and suppliers, Community Forum Members and attended to general enquiries about the station, Designed interview questionnaires and conducted reference checks on the shortlisted candidates
Substitute Teacher
Emadlelweni Primary School
08.2005 - 03.2006
- Worked as an educator and guardian to Primary school learners from grade one to seven, for six and a half hours a day Monday – Friday, Ensured the safety and comfort ability of each child in the classroom and at the same time giving lessons and take after where the register teacher left off up until they come back
Education
Certificate in Marketing and Marketing Research - undefined
UNISA
Certificate in Public and private Security - undefined
Battlefield Security College
Stock take - undefined
Dial – A – Student
Call Centre Certificate - undefined
Quest Computer Skills Centre
Certificate Programme in Law - undefined
UNISA
Skills
Attention to Detailundefined
References
- Lizzy Zwane, Team Supervisor VPC, 071 559 5475 / 011 083 3163
- Buyi Zikalala, Senior Administrator –VPC, 082 691 8804
- Errol Tshabalala, General Manager – Jozi Fm, 011 982 6686 / 073 285 3325
- Penny Monamodi, HR & Admin – Serve Care Medical Supplies, 011 432 6714
- Rafique Solomon, Team leader ATM, 011 636 5537
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteOn-SiteHybridImportant To Me
Flexible work hoursWork from home optionPersonal development programsCompany CultureWork-life balanceCareer advancementPaid sick leave4-day work weekTeam Building / Company RetreatsHealthcare benefitsPaid time offTimeline
Bulk Teller
Standard Bank South Africa
12.2014 - 11.2019
System Administrator
Electronic Toll Collection (subcontracted to SANRAL)
03.2013
Reception / Admin
The Gym Group
04.2012 - 07.2012
Marketing Executive
Soweto Media Resources Centre
03.2011 - 01.2012
Office Administrator and Personal Assistant to the CEO
Serve Care Medical Supplies
05.2010 - 02.2011
Marketing Assistant
Soweto Media Resources Centre
01.2008 - 05.2010
Personal Assistant to the CEO and Office Support
Soweto Media Resources Centre
06.2006 - 05.2010
Substitute Teacher
Emadlelweni Primary School
08.2005 - 03.2006
Certificate in Marketing and Marketing Research - undefined
UNISA
Certificate in Public and private Security - undefined
Battlefield Security College
Stock take - undefined
Dial – A – Student
Call Centre Certificate - undefined
Quest Computer Skills Centre
Certificate Programme in Law - undefined
UNISA
Similar Profiles
Medupe MashalaMedupe Mashala
Product Manager at Standard Bank, South AfricaProduct Manager at Standard Bank, South Africa
Aaron SigudlaAaron Sigudla
HEAD OF HUMAN RESOURCE DEVELOPMENT MP PROVINCE at STANDARD BANK SOUTH AFRICAHEAD OF HUMAN RESOURCE DEVELOPMENT MP PROVINCE at STANDARD BANK SOUTH AFRICA
Tumishang NyatloTumishang Nyatlo
Manager: Client Experience Execution – Personal Markets at Standard Bank South AfricaManager: Client Experience Execution – Personal Markets at Standard Bank South Africa
Samukelisiwe Trudy KhumaloSamukelisiwe Trudy Khumalo
BCB: Officer, Risk Execution (WC) at Standard Bank South AfricaBCB: Officer, Risk Execution (WC) at Standard Bank South Africa
Linda Dlamini (Khoza)Linda Dlamini (Khoza)
Managing Director at Anzomode (Pty) LtdManaging Director at Anzomode (Pty) Ltd