Zander Van Staden

• Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
• Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
• Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
• Input inventory into spreadsheets and databases.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate customers.
• Created and maintained detailed records of all booking activities.
• Kept office supplies well organized, sufficiently stocked, and communicated to the owner for placing orders promptly to replenish materials before they were depleted.
• Monitored and tracked customer payments.
• Informed and supported business leaders through consistent communication and administrative support duties.

Reference: Paul - 0791990613