Zanda Kwela

· Contacting clients to arrange their medicals for new policies.

· Checking and verifying of client’s documents.

· Ensuring all outstanding underwriting required documents are collected on time.

· Arranging client’s medicals by booking doctor’s appointment on behalf of the client.

· Processing doctor’s invoices, ensuring the doctors are paid on time.

· Collecting client's PMA forms from the doctors.

· Contacting and liaising with underwriting.

· Handling sensitive and confidential client's information.

· Assist with the achievement of sales targets at indicated kiosk locations.

· Achieve individual targets as communicated by the line and regional manager.

· Maintain enthusiasm and ensure that energy levels are appropriate at all times.

· Greet and welcome customers when conducting promotions, and when I am assigned to process in store.

· Promoting Telkom products and services

· Conduct a customer needs analysis to determine the reasons for visiting the store.

· Providing product information and service recommendations to match customer needs.

· Advise customers on the documentation needed to apply for products and/or services.

· Check and verify customer paperwork to detect fraudulent applications.

· Ensure BVS and V-DOC’s compliance within the store and ensure that discrepancies get resolved.

Revenue Management-effective and efficient collection of revenue through managing monthly Z10A accounts for renting of stores, hiring of buildings and carports, sales of milk, services like carwash, haircuts and labour by inmates

• Submit revenue projections with reasons for deviations between actual and projected income
• Ensure that all income received is deposited and accounted for on a weekly base
• Managing of petty cash account through checking controlling and monthly reconciliation of accounts
• Financial Administration-maintenance of all accounts under my immediate supervision (Vodacom, medical accounts, meals and travelling accounts) and monthly certification on all accounts
• Recording and filling of financial documents for inspection and audit queries
• Performing general and subsidiary ledger reconciliation (including bank, suspense and interdepartmental accounts)
• Debt Management- Daily, weekly managing and collecting of all debt accounts arising from losses and damages, salary taxes, services rendered
• Monthly debt take on and reconciliation to confirm the balances on the ledger account
• Report irrecoverable debts to Regional Office to report to the State Attorney
• Record, reconciled and paid inter-departmental balances
• Rendering Budget support service to Management Accounting; Collection and collation of relevant budget statistics; Capturing budget on BAS; Capturing of spending plan.