Zamuxolo Kose
Sandton
Summary
Proven Litigation Administrative Assistant at AA Solwandle Attorneys Inc., adept in legal documentation and maintaining high levels of client communication. Excelled in reducing document errors and streamlining case management processes. Demonstrated exceptional organizational skills and interpersonal abilities, enhancing office efficiency and client satisfaction.
Overview
18
18
years of professional experience
20
20
years of post-secondary education
1
1
Language
Work History
Litigation Administrative Assistant
AA Solwandle Attorneys Inc.
Woodmead, Sandton
01.2016 - Current
- Expedited document preparation by creating templates for routine pleadings, motions, and discovery requests.
- Maintained a professional atmosphere in the office through excellent interpersonal skills when interacting with colleagues and clients.
- Managed high volumes of incoming calls professionally while directing inquiries to appropriate parties quickly.
- Reduced errors with meticulous proofreading of legal documents, correspondence, and court filings.
- Supported attorneys during trial preparation with the organization of exhibits, witness lists, and trial binders.
- Collaborated effectively with team members to share workload during peak periods or staff absences for seamless operations.
- Improved office communication by serving as the liaison between attorneys, clients, opposing counsel, and court personnel.
- Assisted attorneys in meeting deadlines by tracking case milestones diligently and ensuring timely completion of tasks.
- Ensured compliance with court rules by reviewing filing requirements before submitting documents electronically or in person.
Store Manager
Romans Pizza
Norkem Park,Kempton Park
06.2006 - 12.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Supervised guests at front counter, answering questions regarding products.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
High School Diploma -
JF Mati High School
Mdantsane, South Africa 01.2005 - 12.2024
Skills
Legal Research
File Organization
Document Review
Client Communication
Court Filing Procedures
Scheduling Depositions
Litigation Support
Court filings
Legal Documentation
Document Preparation
Document organization
Office Administration
Problem-Solving
Timeline
Litigation Administrative Assistant
AA Solwandle Attorneys Inc.
01.2016 - Current
Store Manager
Romans Pizza
06.2006 - 12.2015
High School Diploma -
JF Mati High School
01.2005 - 12.2024
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