WMS
Zamokuhle Immaculate Ngcobo
Account Handler / Team Leader
Johannesburg,GP
Summary
Detail oriented Warehouse Team Leader with proven success in logistics planning and inventory control. Expertise in optimizing operations and enhancing team collaboration to meet KPIs and drive efficiency while maintaining high standards of customer service.
Overview
1
1
Language
3
3
Certificates
9
9
years of professional experience
Work History
Warehouse Team Leader
CEVA Logistics Inc.
06.2024 - Current
- Oversaw daily warehouse operations, ensuring compliance with safety and quality standards.
- Led team of warehouse associates, providing training and mentorship to enhance productivity.
- Implemented process improvements that increased efficiency in inventory management and order fulfillment.
- Coordinated logistics activities, optimizing shipping schedules to meet operational goals.
- Managed stock levels, ensuring accurate inventory counts and minimizing discrepancies.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- oversee inbound containers and make sure that all stock received is not damaged before binned to the accurate locations.
- make sure that the team meets SLA and KPIs
Warehouse Administrator
CEVA Logistics Inc.
06.2022 - 06.2024
- Streamlined shipping and receiving procedures, improving turnaround times for outgoing shipments.
- checking stock movement by regular communication with our third party logistics to insure that clients get stock at the right time
- follow SOPs as per organizations standard
- filing
- Data Capturing
- Implemented efficient warehouse layout designs to enhance workflow and reduce operational bottlenecks.
- Coordinated inventory management processes to ensure accurate stock levels and timely order fulfillment.
Cashier
Woolworths
02.2017 - 06.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout areas to ensure a welcoming environment.
- Collaborated with team members to optimize checkout efficiency during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented strategies to reduce transaction times, enhancing overall store productivity.
Education
High School Diploma -
04.2001 -
Skills
Logistics planning
Shipping and receiving
Inventory management
Warehouse operations
Problem-solving
Customer service
Attention to detail
Team collaboration
Workflow optimization
Inventory cycle counting
Workforce planning
Communication skills
Critical thinking
Software
SAP
Matrix
Ecxel
Certification
Freight Forwarding and Customs Complience
Timeline
Supply Chain
08-2025
Warehouse and Store Manengment
06-2024
Warehouse Team Leader - CEVA Logistics Inc.
06.2024 - Current
Freight Forwarding and Customs Complience
07-2023
Warehouse Administrator - CEVA Logistics Inc.
06.2022 - 06.2024
Cashier - Woolworths
02.2017 - 06.2022
Dwaleni High School - High School Diploma,
04.2001 -
Languages
English
Advanced (C1)