Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
Generic

Zamokuhle Mthombeni

Durban,South Africa

Summary

A dedicated professional with a strong foundation in strategic planning and leadership, complemented by exceptional communication skills and ethical conduct. Demonstrates calm under pressure and excels in problem-solving, ensuring effective decision-making in challenging situations. Proficient in Microsoft Office, with a commitment to continuous improvement and achieving organisational goals.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work History

Senior Kitroom Specialist

Stryker
Durban
04.2023 - Current
  • Improved workflow efficiency with thorough process analysis.
  • Collaborated effectively with cross-functional teams for successful project completion.
  • Optimised resource allocation for maximised operational efficiency.
  • Led training sessions for staff skill improvement.
  • Coordinated supplier relationships, ensuring timely delivery of products.
  • Facilitated productive team meetings, fostering a collaborative work environment.

Senior Kitroom Representative

Stryker
Durban
11.2020 - 03.2023
  • Fostered a positive work environment, boosted staff morale.
  • Refined operational procedures, reduced overhead costs significantly.
  • Managed daily operations ensuring smooth workflow and coordination.
  • Maintained high standards of service for positive customer experiences.
  • Served as first point of contact with exceptional communication skills.
  • Secured customer satisfaction by resolving complaints effectively.
  • Streamlined processes for improved efficiency and productivity.

Kitroom Represetative

Stryker
Durban
06.2016 - 10.2020
  • Managed office supplies inventory, ensuring readiness for all projects at any given time.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.
  • Improved record keeping system with attention to detail and thoroughness.
  • Streamlined office operations by implementing efficient administrative procedures.
  • Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.

Driver

Toll Logistics
Durban
03.2014 - 05.2016
  • Enhanced customer satisfaction with prompt and courteous delivery service.
  • Provided reliable service as a result of meticulous attention to detail.
  • Maintained vehicle cleanliness for a professional appearance.
  • Followed route schedules, improved punctuality.
  • Adhered strictly to traffic laws, reduced risk of accidents.
  • Showcased strong ability to handle high pressure situations calmly during peak hours.
  • Performed daily vehicle inspections to ensure safety.

Senior Driver

Vital Distribution Soutions
Durban
02.2011 - 02.2012
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Consistently arrived at work on time and ready to start immediately.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Completed customer orders with speed and accuracy.

Supervisor

Muthande Society for the aged
Durban
04.2009 - 01.2011
  • Led team meetings, ensured clear communication amongst all members.
  • Facilitated monthly training sessions for enhanced staff performance.
  • Ensured smooth operations with regular maintenance checks.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Encouraged open dialogue amongst team members, promoted an inclusive work environment.
  • Managed daily operations to increase productivity.

Education

Matric - Basic School Curriculam

Ndumo High School
Durban, KwaZulu-Natal
01.2003 - 12.2007

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Strategic planning
  • Leadership
  • Microsoft office skills
  • Ethical conduct

Languages

English
Beginner

Accomplishments

Stryker Performance award EEMEA - 2019 - 2020

Stryker People award EEMEA - 2022 - 2023

Affiliations

  • Gardening
  • Traveling
  • Sports

Timeline

Senior Kitroom Specialist

Stryker
04.2023 - Current

Senior Kitroom Representative

Stryker
11.2020 - 03.2023

Kitroom Represetative

Stryker
06.2016 - 10.2020

Driver

Toll Logistics
03.2014 - 05.2016

Senior Driver

Vital Distribution Soutions
02.2011 - 02.2012

Supervisor

Muthande Society for the aged
04.2009 - 01.2011

Matric - Basic School Curriculam

Ndumo High School
01.2003 - 12.2007

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Zamokuhle Mthombeni