ZAMOKUHLE JWARA
Hammarsdale
Summary
Dedicated, client-focused facilitator and entrepreneur with extensive experience in the training and development industry, customer service, business administrating as well as projects coordinating. Proficient understanding of MS office. Excellent project management, organisation and communication skills with strong attention to detail and skilled in dealing with diverse types of environments and people. Ready to use organisational skills and business acumen to provide support to your team and for further personal development specifically in the training and development space.
Overview
6
6
years of professional experience
Work History
Sector Service Advisor
FP&M SETA
03.2020 - 03.2023
- Doing site visits for stakeholders, verifying learners on the MIS, doing verifications (internal and external), advising and guiding stakeholders on how to apply for accreditation, uploading learners on the system, performing external moderating, evaluating the training from services providers.
Project Coordinator
NokushoM Consultancy and Training
06.2018 - 07.2022
- Printout the material for learners and facilitators pack, handling projects for big clients and meeting targets, drawing up support plans and schedules for candidates on site visits, moderating and assessing learner POEs with FPM SETA programmes, ensuring that candidates POEs are assessed in line with relevant SETA, generating learner daily tasks report and assessments report as required, offering candidates technical support as needed.
Learner Educator
Mavumbuka High School
01.2017 - 05.2017
- Printing learners question papers, projects and assignments, typing letters to parents, assisting the Principal, assisting teachers with lesson plan preparations, typing and printing of learner registers.
Education
Post Graduate Certificate in Education -
UNISA
12.2020
National Diploma: Retail Business Management -
Durban University of Technology
12.2016
National Senior Certificate -
Umtapo High School
12.2011
Skills
- Above average
Trainingcoursescompleted
- Facilitator Course, 117871, EDUTEL, 12/31/20
- Mentoring Course, 114215, EDUTEL, 12/31/20
- Moderator Course, 115759, NETWORX, 12/31/19
- Assessor Course, 115753, NETWORX, 12/31/19
Languages
- IsiZulu, Home Language
- English, Full professional proficiency
References
- Mtshali Sibongumenzi, NokushoM Consultancy and Training, Manager, 078 7850221
- Linda Zwane, FP&M SETA, Company Quality Assurer, 072 054 9662
- Ntokozo Sithole, Mavumbuka High School, Head of Department, 0835342845
- Hlengiwe Ndima, Safe Heavens Professionals, SNR Manager, 0788343639
- Luntu Somtyelo, Markham Galleria, Store Manager, 031 922 1055
Timeline
Sector Service Advisor
FP&M SETA
03.2020 - 03.2023
Project Coordinator
NokushoM Consultancy and Training
06.2018 - 07.2022
Learner Educator
Mavumbuka High School
01.2017 - 05.2017
Post Graduate Certificate in Education -
UNISA
National Diploma: Retail Business Management -
Durban University of Technology
National Senior Certificate -
Umtapo High School
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