ZAMAZULU NYAWOSE
C-Level Executive Assistant
Durban (Willing to relocate)
Summary
Driven and resourceful administrative professional with more then ten years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Proactive collaborator for events, employee on-boarding and travel arrangements. Successfully manages high-volume workloads in rapidly changing environments.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Executive Secretary
EThekwini Municipality
Durban
01.2017 - Current
- Provided first-class secretarial support to executive stadium unit management, overseeing complex diarizing and business planning
- Managing incoming calls and emails with warmth and professionalism, redirecting enquiries to relevant staff
- Managing highly complex executive management diaries with expert precision, maximizing operational efficiency
- Demonstrating outstanding organization and time-management skills to prioritize and deliver essential work to deadlines
- Meticulously planning and managing department away days, ensuring faultless execution of external meetings and events
- Taking detailed minutes in meetings, circulating information and relevant actions and chasing up accordingly
- Using expertise in Microsoft Office packages to build databases, draft documents and create presentations
- Managing national and international travel arrangements, ensuring accuracy of relevant information and booking details
- Diarizing and supporting delivery of meetings, preparing agendas, relevant paperwork and booking required equipment
- Providing high-level administrative support to executive teams, aiding smooth department running
- Managing desktop publishing and proposal and memo typing
- Investigating issues and problems and drafting responses to urgent requests
- Collaborating with other administrative team members, human resources and finance department on projects and events
- Providing Human Capital assistant to employees as and when required
- Coordinating of all CSI Projects
- Hosting of clients during meetings or events held by the organization.
Executive Personal Assistant
ENGIE - IPR-GDF Suez Operations (Pty) Ltd
Durban
04.2015 - 06.2016
- Resigned due to extensive travel and a stable job offer from council
- Providing world class secretarial support to Executive management team
- Coordinating and executing CSI projects and Company's internal events
- Responsible and accountable for Admin department budget
- Created and maintained spreadsheets and developed administrative and logistical reports for the two power plants
- Compiling and distribution of meeting packs for management and board meetings
- Wrote and distributed meeting minutes to appropriate individuals
- Updated and implemented administrative and executive support policy changes and monitored effects
- Responsible for company's marketing and branding activities and purchases.
Executive Personal Assistant
Moses Mabhida Stadium
Durban
07.2013 - 03.2015
- Resigned due to institutional model not being finalized which caused uncertainty
- Management of the Executive management diaries and all appointment
- Screening of calls and requests for appointments
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Opened, sorted and responded to routine correspondence on behalf of executive management to facilitate communication and streamline processes
- Booking of local and international travel
- Performing all secretarial related functions and general office administration
- Coordinating and managing all CSI projects
- Performing Human Resources administrative tasks
- Assisting with PR and Marketing.
Executive Personal Assistant
BKS now trading as AECOM (Pty) Ltd
Durban
11.2012 - 06.2013
- Council took over operations of Moses Mabhida Stadium and I was offered a new contract with Council for continuity purposes
- Management of the Executive management diaries and all appointment
- Screening of calls and requests for appointments
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Opened, sorted and responded to routine correspondence on behalf of executive management to facilitate communication and streamline processes
- Booking of local and international travel
- Performing all secretarial related functions and general office administration
- Coordinating and managing all CSI projects
- Performing Human Resources administrative tasks
- Assisting with PR and Marketing.
Project Administrator
BKS now trading as AECOM (Pty) Ltd
Durban
02.2012 - 10.2012
- Required a challenge from PA duties and into Project work for project management experience
- Providing administrative support to the QS Department
- Inputting of BoQ's using WinQS software
- Compiling tender document
- Keeping accurate records of technical drawings for tender purposes
- Resolved billing and service discrepancies to guarantee timely and accurate client billing and billing adjustments
- Managing and tracking work in progress using MS Projects software
- Booking of flights and accommodation for the department
- Managing the process of inviting tenders, collection of tender documents, closing of tender and opening of tender box
- Providing secretarial services during the bid evaluation stage
- Managing correspondence between tenderers and the department.
Personal Assistant
BKS
Durban
12.2011 - 01.2012
- Now trading as AECOM (Pty), -Natal
- Upon returning from Pretoria I temporarily assumed the role while the organization was identifying a role I could occupy
- Providing professional support and assistance to the Head of the Business Unit
- Organizing local and international travel and accommodation for the Head
- Supported financial and business forecasts to facilitate accurate budgets
- Coordination of meetings and taking minutes thereof
- Diary management and coordination
- Coordination of CSI Project and managing budget thereof
- Assisting with submission of tenders for the company and registering the company on various databases
- Internal and external stakeholder relationship coordination
- And management thereof
- Assisting with marketing and public relations activities.
Personal Assistant, Chief Operations Officer
BKS now trading, AECOM (Pty) Ltd
Pretoria
01.2011 - 12.2011
- Transferred back to Durban from Pretoria
- Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations
- Arranged appropriate travel, visas, agendas, necessary contacts and country information
- Collaborated with other administrative team members, human resources and finance department on projects and events
- Managed and distributed all incoming and outgoing post
- Wrote and distributed executive meeting agendas and minutes to department heads and administrative team members
- Processing employment requisitions from HR for COO's approval
- Attending to COO's personal matters
- Deputizing for the CEO's PA in her absence.
PA to Business Unit Head
BKS now trading, AECOM (Pty) Ltd
Durban
09.2009 - 12.2010
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours across night, weekend and holiday shifts.
- Used Microsoft Word and other software tools to create documents and other communications.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
BBA - Business Administration
Rosebank College
Correspondence 01.2019 - Current
Certificate : CAP/OM - Administrative Assistance And Secretarial Science
ICAP Institute
Pretoria 01.2011 - 07.2011
No Degree - Marketing (Incomplete Qualification)
Durban University of Technology
Durban 04.2001 -
No Degree - Public Relations
Varsity College
Durban 04.2001 -
Diploma - Office Administration
Damelin College
Durban 01.1999 - 12.1999
Matric Certificate - undefined
Mowat Park High School
Skills
Travel arrangement managementundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
BBA - Business Administration
Rosebank College
01.2019 - Current
Executive Secretary
EThekwini Municipality
01.2017 - Current
Executive Personal Assistant
ENGIE - IPR-GDF Suez Operations (Pty) Ltd
04.2015 - 06.2016
Executive Personal Assistant
Moses Mabhida Stadium
07.2013 - 03.2015
Executive Personal Assistant
BKS now trading as AECOM (Pty) Ltd
11.2012 - 06.2013
Project Administrator
BKS now trading as AECOM (Pty) Ltd
02.2012 - 10.2012
Personal Assistant
BKS
12.2011 - 01.2012
Certificate : CAP/OM - Administrative Assistance And Secretarial Science
ICAP Institute
01.2011 - 07.2011
Personal Assistant, Chief Operations Officer
BKS now trading, AECOM (Pty) Ltd
01.2011 - 12.2011
PA to Business Unit Head
BKS now trading, AECOM (Pty) Ltd
09.2009 - 12.2010
No Degree - Marketing (Incomplete Qualification)
Durban University of Technology
04.2001 -
No Degree - Public Relations
Varsity College
04.2001 -
Diploma - Office Administration
Damelin College
01.1999 - 12.1999
Matric Certificate - undefined
Mowat Park High School
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