ZAMAZULU NYAWOSE
C-Level Executive Assistant
Durban (Willing to relocate)
Summary
Driven and resourceful administrative professional with more then ten years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Proactive collaborator for events, employee on-boarding and travel arrangements. Successfully manages high-volume workloads in rapidly changing environments.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Executive Secretary
EThekwini Municipality
Durban
01.2017 - Current
- Provided first-class secretarial support to executive stadium unit management, overseeing complex diarizing and business planning
- Managing incoming calls and emails with warmth and professionalism, redirecting enquiries to relevant staff
- Managing highly complex executive management diaries with expert precision, maximizing operational efficiency
- Demonstrating outstanding organization and time-management skills to prioritize and deliver essential work to deadlines
- Meticulously planning and managing department away days, ensuring faultless execution of external meetings and events
- Taking detailed minutes in meetings, circulating information and relevant actions and chasing up accordingly
- Using expertise in Microsoft Office packages to build databases, draft documents and create presentations
- Managing national and international travel arrangements, ensuring accuracy of relevant information and booking details
- Diarizing and supporting delivery of meetings, preparing agendas, relevant paperwork and booking required equipment
- Providing high-level administrative support to executive teams, aiding smooth department running
- Managing desktop publishing and proposal and memo typing
- Investigating issues and problems and drafting responses to urgent requests
- Collaborating with other administrative team members, human resources and finance department on projects and events
- Providing Human Capital assistant to employees as and when required
- Coordinating of all CSI Projects
- Hosting of clients during meetings or events held by the organization.
Executive Personal Assistant
ENGIE - IPR-GDF Suez Operations (Pty) Ltd
Durban
04.2015 - 06.2016
- Resigned due to extensive travel and a stable job offer from council
- Providing world class secretarial support to Executive management team
- Coordinating and executing CSI projects and Company's internal events
- Responsible and accountable for Admin department budget
- Created and maintained spreadsheets and developed administrative and logistical reports for the two power plants
- Compiling and distribution of meeting packs for management and board meetings
- Wrote and distributed meeting minutes to appropriate individuals
- Updated and implemented administrative and executive support policy changes and monitored effects
- Responsible for company's marketing and branding activities and purchases.
Executive Personal Assistant
Moses Mabhida Stadium
Durban
07.2013 - 03.2015
- Resigned due to institutional model not being finalized which caused uncertainty
- Management of the Executive management diaries and all appointment
- Screening of calls and requests for appointments
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Opened, sorted and responded to routine correspondence on behalf of executive management to facilitate communication and streamline processes
- Booking of local and international travel
- Performing all secretarial related functions and general office administration
- Coordinating and managing all CSI projects
- Performing Human Resources administrative tasks
- Assisting with PR and Marketing.
Executive Personal Assistant
BKS now trading as AECOM (Pty) Ltd
Durban
11.2012 - 06.2013
- Council took over operations of Moses Mabhida Stadium and I was offered a new contract with Council for continuity purposes
- Management of the Executive management diaries and all appointment
- Screening of calls and requests for appointments
- Updated system to organize office documentation, maximizing efficiency and increasing productivity
- Opened, sorted and responded to routine correspondence on behalf of executive management to facilitate communication and streamline processes
- Booking of local and international travel
- Performing all secretarial related functions and general office administration
- Coordinating and managing all CSI projects
- Performing Human Resources administrative tasks
- Assisting with PR and Marketing.
Project Administrator
BKS now trading as AECOM (Pty) Ltd
Durban
02.2012 - 10.2012
- Required a challenge from PA duties and into Project work for project management experience
- Providing administrative support to the QS Department
- Inputting of BoQ's using WinQS software
- Compiling tender document
- Keeping accurate records of technical drawings for tender purposes
- Resolved billing and service discrepancies to guarantee timely and accurate client billing and billing adjustments
- Managing and tracking work in progress using MS Projects software
- Booking of flights and accommodation for the department
- Managing the process of inviting tenders, collection of tender documents, closing of tender and opening of tender box
- Providing secretarial services during the bid evaluation stage
- Managing correspondence between tenderers and the department.
Personal Assistant
BKS
Durban
12.2011 - 01.2012
- Now trading as AECOM (Pty), -Natal
- Upon returning from Pretoria I temporarily assumed the role while the organization was identifying a role I could occupy
- Providing professional support and assistance to the Head of the Business Unit
- Organizing local and international travel and accommodation for the Head
- Supported financial and business forecasts to facilitate accurate budgets
- Coordination of meetings and taking minutes thereof
- Diary management and coordination
- Coordination of CSI Project and managing budget thereof
- Assisting with submission of tenders for the company and registering the company on various databases
- Internal and external stakeholder relationship coordination
- And management thereof
- Assisting with marketing and public relations activities.
Personal Assistant, Chief Operations Officer
BKS now trading, AECOM (Pty) Ltd
Pretoria
01.2011 - 12.2011
- Transferred back to Durban from Pretoria
- Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations
- Arranged appropriate travel, visas, agendas, necessary contacts and country information
- Collaborated with other administrative team members, human resources and finance department on projects and events
- Managed and distributed all incoming and outgoing post
- Wrote and distributed executive meeting agendas and minutes to department heads and administrative team members
- Processing employment requisitions from HR for COO's approval
- Attending to COO's personal matters
- Deputizing for the CEO's PA in her absence.
PA to Business Unit Head
BKS now trading, AECOM (Pty) Ltd
Durban
09.2009 - 12.2010
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked flexible hours across night, weekend and holiday shifts.
- Used Microsoft Word and other software tools to create documents and other communications.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
BBA - Business Administration
Rosebank College
Correspondence 01.2019 - Current
Certificate : CAP/OM - Administrative Assistance And Secretarial Science
ICAP Institute
Pretoria 01.2011 - 07.2011
No Degree - Marketing (Incomplete Qualification)
Durban University of Technology
Durban 04.2001 -
No Degree - Public Relations
Varsity College
Durban 04.2001 -
Diploma - Office Administration
Damelin College
Durban 01.1999 - 12.1999
Matric Certificate - undefined
Mowat Park High School
Skills
Travel arrangement managementAdministrative support specialistArticulate and well-spokenHuman resource laws knowledgeCustomer service-orientated
Documentation and reporting
Master calender management
Travel coordination
Advanced MS Office Suite
Project planning
Business writing
Strategic planning
Attention to Detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
BBA - Business Administration
Rosebank College
01.2019 - Current
Executive Secretary
EThekwini Municipality
01.2017 - Current
Executive Personal Assistant
ENGIE - IPR-GDF Suez Operations (Pty) Ltd
04.2015 - 06.2016
Executive Personal Assistant
Moses Mabhida Stadium
07.2013 - 03.2015
Executive Personal Assistant
BKS now trading as AECOM (Pty) Ltd
11.2012 - 06.2013
Project Administrator
BKS now trading as AECOM (Pty) Ltd
02.2012 - 10.2012
Personal Assistant
BKS
12.2011 - 01.2012
Certificate : CAP/OM - Administrative Assistance And Secretarial Science
ICAP Institute
01.2011 - 07.2011
Personal Assistant, Chief Operations Officer
BKS now trading, AECOM (Pty) Ltd
01.2011 - 12.2011
PA to Business Unit Head
BKS now trading, AECOM (Pty) Ltd
09.2009 - 12.2010
No Degree - Marketing (Incomplete Qualification)
Durban University of Technology
04.2001 -
No Degree - Public Relations
Varsity College
04.2001 -
Diploma - Office Administration
Damelin College
01.1999 - 12.1999
Matric Certificate - undefined
Mowat Park High School