Zamayisela Nonkululeko Mayisela

• Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
• Facilitated relationships with target accounts through implementation of proven networking methods.
• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
• Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
• Established long-lasting relationships with key clients through effective account management and consistent communication.
• Managed complex sales cycles, navigating various decision-makers within organizations to secure successful deals.

• Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.

• Receiving handover reservations (events, banquets, group accommodation, conferences etc.) from the Nodal Reservations Center
• Ensuring that all events are well handled and executed to ensure satisfied guests leading to repeat business
• Interact with guests via telephone, emails and walk ins.
• Site visits through the property.
• Sales admin and advertising all company offerings.
• Creating and issuing quotations using OPERA (Sales and Catering), Microsoft Word, Excel & PowerPoint.
• Follow up on enquiries made and quotes sent.
• Contracting and issuing of invoices. Ensuring all invoice details are correct for payment.
• Receiving and posting payments into guests reservations.

• Mainly Government specialist also handling a few corporate accounts namely:

Dpt. Community Safety & Liaison/ Harry Gwala District Municipality/ Nkandla Municipality/ Dpt. Home Affairs/ Tourism KZN/ Ilembe District Municipality/ Dube Trade Port/ ESKOM

• Direct contact with both Government and Corporate clients via email / telephonic / in person
• Planning, coordination and finalizing Group reservations, events and conferences.
• Sourcing of quotations from potential suppliers.
• Liaising with the suppliers on behalf of the client regarding expected reservations.
• Paying attention to detail on clients’ needs and requests.
• Ensuring that best rates possible are offered and negotiating accordingly to ensure that client’s budgets are met.
• Finalizing client’s reservations with the supplier.
• Ensuring well execution of the event and clients satisfaction.
• Invoicing post clients event.
• Site visits / site inspections / Client representations
• Handling Travel requests for ESKOM, sourcing & confirming accommodation