Zamagatsheni Ndlovu
Middelburg
Summary
LinkedIn: Zamagatsheni Ndlovu
Accomplished Human Resources Officer with 3 years of experience in benefits administration, employee relations and corporate policy development. Well-versed in creating reports, managing talent and driving recruitment of top-notch employees. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Human Resources Officer
Ritluka Resources
01.2023 - Current
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Developed and implemented onboarding and orientation programs for new employees.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
HR Administrator
Ritluka Resources
06.2020 - 01.2023
- Update internal database with new employee information like contact details and employment forms - Gathering payroll data like working hours, leaves and bank accounts - Screening resumes and applications - Schedule and confirm interviews with candidates - Post, update and remove job ads from notice boards - Prepare HR related reports as and when needed by other departments - Address employee queries about benefits - Distribute company policies in digital format or hard copies - Participate in organizing company events - Engage in junior HR roles - Experience with MS Office - Good understanding of full cycle recruitment - Basic knowledge of labour legislation - Organizing skills - Payroll – Sage - Gathering invoices for payments - Prepare Cost Sheets
- Oversaw HR needs for 120 employee operation across 2 locations
- Helped with employee unemployment and I-9 forms to support compliance procedures
- Filed paperwork, sorted and delivered mail, and maintained office organization
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events
- Took messages and provided information about company processes, hours and requirements
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Issue out warning and suspensions to the relevant employees
- Attend CCMA cases
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Prepared new hire letters, employee contracts and corporate policies.
- Updated HR database with new employee information, changes in benefits and other details.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Organized company-wide events designed to boost employee morale.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 160 new employees.
- Devised hiring and recruitment policies for 160-employee company.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Developed succession plans and promotion paths for staff.
- Structured compensation and benefits according to market conditions and budget demands.
- Liaised between multiple business divisions to improve communications.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Answered employee inquiries regarding health benefits and 401k options.
- Coordinated ongoing technical training and personal development classes for staff members.
Education Assistant
Au Pair
01.2016 - 01.2019
- Help with homework
- Fetch kids from school
- Take kids to their extra murals
- Prepare lunch for kids
- Used coordination and planning skills to achieve results according to schedule
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Worked for 3 families
Education
Diploma Human Resource Management - Human Resources Management
University of South Africa
Pretoria11-2027
Honours - Applied Psychology For Professional Context
University of South Africa
Pretoria11.2021
BA General - Psychology & Criminology
University of Pretoria
Pretoria2019
National Senior Certificate -
Curro Bankenveld
Witbank2015
Skills
- Recruitment & Selection
- Policy Interpretation
- Training & Development
- Human Resources Management Systems
- Succession Planning
- Employee Relations
- Remuneration & Benefits
- Job profiling
- Payroll administration
- Sage
- Microsoft Office Suite
- HR Reporting
Additional Information
- Aloe Ridge, Middelburg 1055 (, Willing to relocate)
Languages
English
Bilingual or Proficient (C2)
Zulu
Upper intermediate (B2)
Afrikaans
Upper intermediate (B2)
French
Beginner (A1)
Timeline
Human Resources Officer
Ritluka Resources
01.2023 - Current
HR Administrator
Ritluka Resources
06.2020 - 01.2023
Education Assistant
Au Pair
01.2016 - 01.2019
Diploma Human Resource Management - Human Resources Management
University of South Africa
Honours - Applied Psychology For Professional Context
University of South Africa
BA General - Psychology & Criminology
University of Pretoria
National Senior Certificate -
Curro Bankenveld
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