Zama Radebe
Receptionist
Orlando East
Summary
I am a humble energetic organized person; I am an intelligent, hardworking individual who always strives to get things done on time. With this expression I hope that this will give the opportunity to be part of your organization to meet the objective of your mission and vision. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Cleaner
XCO Sports
Pretoria
01.2014 - 03.2015
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Administrator
CSM General Work & Services
- Oversee Operations, Coordinate with management
- Collected, validated, and distributed information to employees.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Administrator & reception duties
Nasik Logistics (CURRENT)
05.2021 - Current
- Switchboard operator, Liaise with the drivers & operating teams by preparing the pods
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Entered and maintained departmental records in company database.
- Maintained personnel records and updated internal databases to support document management.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
- Managed company schedule to coordinate calendar and arrange travel.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Cati Interviewer
Plus 94 Research
1 2013 - 12.2013
- Handling of customer service, Check own completed questionnaires and call sheets before submission to the supervisor, Complete information on the questionnaire as applicable with no gaps, Comply with briefing instructions, Be Available To Complete Other Research Related Tasks Assigned By The Company
- Demonstrated flexibility by adapting quickly to changes in project requirements or schedules as needed.
- Adapted to various types of surveys and questionnaires, quickly becoming proficient in diverse subject matter areas.
- Resolved technical issues efficiently during calls, minimizing downtime and ensuring smooth completion of assigned tasks.
- Administered phone interviews to survey participants.
- Documented records of call information.
Education
Grade 12 – (National Senior Certificate) -
Phefeni Senior Secondary School
Skills
Cleaning and sanitizing
Sweeping and Mopping
Customer Service
Reliability and punctuality
Surname
Radebe
Firstnames
Angeline Zama
Skillsabilities
Microsoft Word, Microsoft Access, Microsoft Excel, Internet, Interpersonal, communication skill, listening to people and meeting deadlines.
Personal Information
- Date of Birth: 06/06/89
- Gender: Female
- Nationality: South African
Languages
English
IsiZulu
Setswana
References
- Manager (Plus 94 Research), 073 488 9718
- Carol Masemane Manager (Gallery), 076 641 9785
- Desmond Keegan Mahlangu Manager (XCO Sports), 081 458 4728
- Sipho Mnguni Director (CSM General Work & Services), 083 896 3921, smnguni.csmgeneral@gmail.com
- Zinhle Ngwenya Office Supervisor (Nasik Logistic), 010 157 0570 - 076 646 0224
Timeline
Administrator & reception duties
Nasik Logistics (CURRENT)
05.2021 - Current
Cleaner
XCO Sports
01.2014 - 03.2015
Administrator
CSM General Work & Services
Cati Interviewer
Plus 94 Research
1 2013 - 12.2013
Grade 12 – (National Senior Certificate) -
Phefeni Senior Secondary School