Summary
Overview
Work History
Education
Skills
Achievements And Awards
Personal Information
Timeline
Generic

ZAMA NTUNGWA KHUMALO

DIGITAL MARKETER
KwaNgendezi

Summary

Developed skills in dynamic digital marketing environment, focusing on strategic content creation and audience engagement. Skilled in analyzing social media metrics and optimizing campaigns for greater reach and impact. Transitioning to new field with solid foundation in digital strategy and creative problem-solving.

Overview

11
11
years of professional experience

Work History

Social Media Manager

Go DigitalSA Foundation
01.2024 - Current
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Increased brand awareness by developing and implementing effective social media strategies.
  • Analysed competitor social media activities to identify opportunities for brand differentiation.

Brand Manager

BGD Consulting
08.2021 - Current
  • Liasing with clients, translating brand elements into plans go- to-market strategies
  • Analysing brand positioning and consumer insights and developing campaigns across social media platforms
  • Developed and executed branding campaigns to educate target audiences on product features, benefits and values.

Social Media Manager

Amashova
09.2024 - 10.2024
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
  • Increased brand awareness by developing and implementing effective social media strategies.

Reason for leaving: End of contract

Public Relations Assistant

Magaga Media
09.2024 - 09.2024
  • Improved client satisfaction rates by consistently delivering timely and accurate reporting on campaign results for the Travel Indaba.
  • Developed relationships with reporters/editors resulting in positive coverage promoting companyclient.
  • Monitored industry trends and news coverage proactively to identify opportunities for client positioning or thought leadership placement.
  • Provided excellent client service with regular communication updates and prompt responses to inquiries.

Reason for leaving: End of contract.

Social Media Specialist

City of Johannesburg
06.2022 - 03.2023
  • Analysing engagement data, created engaging content with the relevant target audience, developed brand identity and awareness and reputation of the Executive Mayor of Johannesburg
  • Reason for leaving: Administration dismantled

Social Media Manager

Lwandle Moringa Bakery
05.2021 - 08.2021
  • Analysing engagement data, created engaging content with the relevant target audience, developed brand identity and awareness and reputation
  • Reason for leaving: End of contract

Social Media Manager

Tech With Njabs
10.2020 - 04.2021
  • Analysing engagement data, identified trends in customer interactions and shared relevant content with the relevant audience
  • Reason for leaving: End of contract

Social Media Manager

South African Music Awards
12.2020 - 01.2021
  • Strategised and implemented the content on all South African Media Awards (SAMA) media platforms, as well as handle any online enquiries
  • Reason for leaving: End of contract

Social Media Manager

Democratic Alliance - Springfield, South
04.2020 - 12.2020
  • Strategised and performed Social Media Management on all of the Democratic Alliance social media platforms and provided content creation through the use images and videos
  • Reason for leaving: End of contract

Social Media Manager

1020 Cartel
08.2020 - 08.2020
  • Performed Social Media Management by strategising and implementing the content on all 1020 Cartel social media platforms, also handle any enquiries from consumers online
  • Reason for leaving: End of contract

Digital Marketing Intern

Liquorice - Durban North, South Africa
11.2019 - 12.2019
  • Seconded at Unilever and provided content creation through the use videos and images
  • Reason for leaving: Change of career direction

Social Media Manager

SparesBoyz - North Coast Road, South Africa
04.2016 - 12.2016
  • Performed Digital Marketing, through Social Media Management on all of the social media platforms
  • Wrote articles about the company and handled the company database
  • Reason for leaving: Professional growth opportunity

Lecturer

Boston College - Umhlanga, South Africa
01.2016 - 12.2016
  • Lectured Diploma in Public Relations to First, Second and Third Year students
  • Also lectured Diploma in Advertising to First Year students
  • Reason for leaving: Professional Growth Opportunity

Digital Marketing Intern

Spark Media - New Germany, South Africa
03.2016 - 10.2016
  • Compiled extensive research on clients and implemented digital strategies for their brand
  • Reason for leaving: End of contract

Telesales Consultant

International Hotel School - Umhlanga, South Africa
03.2015 - 12.2015
  • Contacted potential and current customers to join the institution, performed Social Media Management by dealing with online enquiries
  • Reason for leaving: Department closed down

Lecturer

Rosebank College - Durban, South Africa
01.2015 - 12.2015
  • Lectured Diploma in Public Relations to First, Second and Third Year students
  • Also lectured Public Relations to students who are studying a Higher Certificate in Administration
  • Reason for leaving: End of contract

Internal Communications Intern

SABC - Durban, South Africa
01.2014 - 12.2014
  • Be responsible for co-ordinating and executing events, stakeholder management and releasing and managing Internal Communications
  • In case of an emergency, would perform crises management in order to avert any terrible situations
  • If I was the only individual in the office, I would stand in for Communications Manager
  • Reason for leaving: End of contract

Intern

Meropa - Musgrave, South Africa
08.2014 - 08.2014
  • Executed Stakeholder Management with different clients, who would range from Ithala, Unilever (OMO) and Tongaat Hullett
  • Administration duties were implemented such as answering phone calls, greeting clients and making sure that the workspace was neat at all times
  • Reason for leaving: End of contract

Intern

NB Media & Production - Durban, South Africa
04.2014 - 04.2014
  • Read material and converted text recordings (scripts) from Zulu into English
  • Reason for leaving: End of contract

Education

Diploma - Public Relations

Varsity College

Honours Degree - Brand Leadership

Vega

Certificate - Digital Marketing

Red and Yellow School

Certificate - Coding

Immedia

Certificate - undefined

TEFL

Skills

  • Social Media Marketing
  • Event Planning
  • Public Speaking
  • Administration
  • Proficient with Microsoft Word
  • Proficient with Excel
  • Proficient with PowerPoint
  • Proficient with Office Outlook
  • Critical thinking skills
  • Brand Management
  • Painting
  • Tennis
  • Coding

Achievements And Awards

  • 2021, 031 City Award Nominee, Hustler of the Year, This national platform aims to shine a light on creatives that are doing extremely well in their respective industry.
  • 2021, Gagasi FM Shero Nominee, KZN Ambassador, It shines a spotlight on a KZN woman whose excellence, talent and ability have directly impacted on raising the visibility and profile of KZN in 2021 outside the borders of the province.
  • 2021, Afroblogger Nominee, Lifestyle, Afrobloggers is a platform which recognises African creatives and the work they do.
  • 2023, Sunday World Unsung Hero, Arts and Culture, Awarded as an Sunday World Unsung Hero in the Arts and Culture category.

Personal Information

  • Nationality: South African
  • Marital Status: Single

Timeline

Social Media Manager

Amashova
09.2024 - 10.2024

Public Relations Assistant

Magaga Media
09.2024 - 09.2024

Social Media Manager

Go DigitalSA Foundation
01.2024 - Current

Social Media Specialist

City of Johannesburg
06.2022 - 03.2023

Brand Manager

BGD Consulting
08.2021 - Current

Social Media Manager

Lwandle Moringa Bakery
05.2021 - 08.2021

Social Media Manager

South African Music Awards
12.2020 - 01.2021

Social Media Manager

Tech With Njabs
10.2020 - 04.2021

Social Media Manager

1020 Cartel
08.2020 - 08.2020

Social Media Manager

Democratic Alliance - Springfield, South
04.2020 - 12.2020

Digital Marketing Intern

Liquorice - Durban North, South Africa
11.2019 - 12.2019

Social Media Manager

SparesBoyz - North Coast Road, South Africa
04.2016 - 12.2016

Digital Marketing Intern

Spark Media - New Germany, South Africa
03.2016 - 10.2016

Lecturer

Boston College - Umhlanga, South Africa
01.2016 - 12.2016

Telesales Consultant

International Hotel School - Umhlanga, South Africa
03.2015 - 12.2015

Lecturer

Rosebank College - Durban, South Africa
01.2015 - 12.2015

Intern

Meropa - Musgrave, South Africa
08.2014 - 08.2014

Intern

NB Media & Production - Durban, South Africa
04.2014 - 04.2014

Internal Communications Intern

SABC - Durban, South Africa
01.2014 - 12.2014

Honours Degree - Brand Leadership

Vega

Certificate - Digital Marketing

Red and Yellow School

Certificate - Coding

Immedia

Certificate - undefined

TEFL

Diploma - Public Relations

Varsity College
ZAMA NTUNGWA KHUMALODIGITAL MARKETER