Zakiyyah Petersen
Stellenbosch
Summary
Currently working as a waitress with superior knowledge of dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. I am responsible, trustworthy and organised. I am a mature, calm and very interactive person. I am good at concentrating and very detailed and precise in my work. I take pride in my work and make sure that I do the best job possible. I am passionate about people and developing social systems.
Overview
8
8
years of professional experience
Work History
Waitress
Java Bistro
09.2021 - Current
- Coordinated service to multiple dining areas.
- Trained new servers on restaurant policies and procedures.
- Processed orders and sent to kitchen employees for preparation.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Part-time Bartender
Howler
- Worked multiple events as a part-time bartender.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Completed requisitions to maintain required stock par levels.
Student Engineer
Zutari
10.2020 - 03.2021
- Focused on continuous improvement throughout academic career by seeking out opportunities for mentorship from experienced engineers and professors.
- Worked closely with engineers and assisted with testing road designs.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Designed on software such as CAD, Revit and Rhino 3D.
Secretary
Dr F. Arnold
05.2020 - 10.2020
- Handled daily scheduling tasks and provided administrative support for the surgery.
- Maintained daily report documents, memos and invoices.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Handled customers medical aid information.
Student Engineer
Aurecon
06.2018 - 01.2020
- Reviewed and approved potential tendors.
- Assisted with the designing and coordination engineering tests and experiments.
- Expanded professional network by attending industry conferences, seminars, and workshops related to the field of engineering.
Committee member
Stellenbosch University Engineering Winter Week committee
02.2018 - 07.2018
- The job entailed lots of admin that included organising transport, food, accommodation and company visits for students.
Cashier
Street Fever
12.2015 - 01.2018
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Addressed customer needs and made product recommendations to increase sales.
Education
BEng Civil -
Stellenbosch University
Stellenbosch, South Africa01.2022
High School Diploma -
Claremont High School
Cape Town, South Africa01.2017
Skills
- Bar Equipment Familiarity
- Hospitality service expertise
- Handling Difficult Customers
- Drink Preparation Techniques
- Payment Processing
- Problem-Solving
- Inventory Management
- Handling Complaints
- Bill computation
- Strong multitasking
- Upselling
Personal Information
- ID Number: 9909090355085
- Place of Birth: Cape Town
- Date of Birth: 09/09/99
- Gender: Female
- Nationality: South African
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
References
- Uzair Asvat, Streetfever manager, 0818778694
- Courtney Rhode, Director of Winterweek Commitee (2018), 0833997507
- Danielle McPherson, technologist (Aurecon), +27 215269562
- Zain Kamies, Owner of Dr Arnold Surgery, +27 82537000
- Noel Petersen, Line manager (Zutari), +27 846278324, Noel.Petersen@zutari.com
- Pieter Conradie, Floor manager (Java Bistro), +27 818581528, pieter.conradie1@gmail.com
Timeline
Waitress
Java Bistro
09.2021 - Current
Student Engineer
Zutari
10.2020 - 03.2021
Secretary
Dr F. Arnold
05.2020 - 10.2020
Student Engineer
Aurecon
06.2018 - 01.2020
Committee member
Stellenbosch University Engineering Winter Week committee
02.2018 - 07.2018
Cashier
Street Fever
12.2015 - 01.2018
Part-time Bartender
Howler
BEng Civil -
Stellenbosch University
High School Diploma -
Claremont High School
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