ZAKIYA SORAGEE-SHOZI
TERRITORY SALES MANAGER
Durban
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales, with 11 years experience. Polished in increasing sales volume by developing business opportunities. Critical thinker possessing first-rate multitasking, problem-solving and communication skills.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Territory Sales Manager
Adcock Ingram
Kwa-zulu Natal
05.2023 - Current
- Calling on Ophthalmologists, Operational Managers, Hospital managers, Stock controllers, Scrub Sisters in both private and government sector
- Stock control of consignments at practices.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Set up appointments with potential and current customers to promote new products and services.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Monitored competitor activities within the territory, adjusting sales strategies as needed.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Increased sales revenue by developing and implementing strategic territory plans.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Established strong relationships with key clients, boosting customer retention rates.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Attended trade shows and industry events to promote company products and services.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Prepared sales presentations for clients showing success and credibility of products.
- Referrence : Micheal Cohen 082 566 6223
Regional Sales Representative
Marcus Medical
Kwa-zulu Natal
11.2017 - 04.2022
- Calling on General Surgeons/Gastroenterologists/CSSD Matrons/Physicians in both Private and Government Hospitals
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Set up appointments with potential and current customers to promote new products and services.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Demonstrated products and specific features at customer locations and special events.
- Researched potential clients and markets to prepare for appointments.
- Developed and implemented sales strategies to increase revenue.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Managed a diverse client portfolio, ensuring satisfaction and fostering long-term business relationships.
- Resolved customer complaints promptly professionally thus preserving positive image reputation among our valued clientele bases while assuring them their concerns were taken seriously addressed accordingly.
- Maintained accurate records of all sales activities using CRM software, enabling data-driven decision-making processes.
- Increased regional sales by establishing strong relationships with key clients and providing exceptional customer service.
- Delivered product presentations and demonstrations showcasing features, benefits, and value to prospective customers.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
- Reference: Cynthia Molaisane 061 360 4401
Regional Sales Representative
National Medical Suppliers
Kwa-zulu Natal
09.2014 - 10.2017
- Calling on ophthalmologists, gynecologists, and CSSD matrons in both private and government hospitals.
- Doctor room appointments and detailing
- Attend theater cases to give technical advice.
- Implemented marketing strategies and techniques, increasing revenue, and customer satisfaction.
- Brought in new customers to maintain sustainable revenue streams.
- Adapted sales approach based on individual client needs and preferences, resulting in a personalized experience that fostered trust and loyalty.
- Built a strong referral network by consistently delivering exceptional service and support to clients, leading to increased word-of-mouth business opportunities.
- Implemented regional sales plans aligned with company objectives, driving growth within assigned territories.
- Developed sales strategies for targeted markets, resulting in increased revenue and market share.
- Established new customer accounts through perseverance, dedicated cold calling, and exceptional service.
- Worked closely with cross-functional teams such as operations and supply chain management to ensure seamless delivery of products/services to customers needs effectively met their requirements.
- Visited clients on-site to give benefit-oriented sales presentations.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Reference: Jermaine Ardonis 063 174 4625
Enrolled Nursing Assistant
Inkosi Albert Luthuli Central Hospital
Kwa-zulu Natal
05.2007 - 08.2014
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Documented care actions by completing records and logs in medical software system.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Education
Enrolled Nursing Assistant Certificate - Enrolled Nursing Assistant
ABH Nursing School
Durban 04.2004 - 12.2004
High School Diploma -
Phoenix Secondary School
Durban 01.2006 - 12.2006
Skills
Sales closing
Territory expansion
Sales tracking
Business development
Sales presentations
Product demonstration
Competitor analysis
Strategic planning
Lead prospecting
CRM software
Territory and account management
Consultative and relationship selling
Brand promotion
Business growth
Issue resolution
Relationship building
Personal Information
- Date of Birth: 05/27/87
- Nationality: Coloured
- Driving License: Code 08
Certification
CNA - Certified Nursing Assistant
Timeline
Territory Sales Manager
Adcock Ingram
05.2023 - Current
Regional Sales Representative
Marcus Medical
11.2017 - 04.2022
Regional Sales Representative
National Medical Suppliers
09.2014 - 10.2017
Enrolled Nursing Assistant
Inkosi Albert Luthuli Central Hospital
05.2007 - 08.2014
High School Diploma -
Phoenix Secondary School
01.2006 - 12.2006
Enrolled Nursing Assistant Certificate - Enrolled Nursing Assistant
ABH Nursing School
04.2004 - 12.2004
Similar Profiles
Sylvia MakenaSylvia Makena
Regulatory Compliance Pharmacist at ADCOCK INGRAMRegulatory Compliance Pharmacist at ADCOCK INGRAM
Themba Gift MngomezuluThemba Gift Mngomezulu
Sterile Operator at Adcock IngramSterile Operator at Adcock Ingram
Polotso SehlaboPolotso Sehlabo
Compliance Laboratory Analyst at Adcock IngramCompliance Laboratory Analyst at Adcock Ingram
ANELISA ZIMUANELISA ZIMU
Sales Agent at OutworxSales Agent at Outworx
Kavish RamsaroopKavish Ramsaroop
Marketing and Software Development at SVN EngineeringMarketing and Software Development at SVN Engineering