Zakhele Vincent Mahlalela
Centurion
Summary
A seasoned professional with over 15 years of advanced expertise in computer, interpersonal, problem-solving, communication, planning and organising skills. Demonstrates intermediate management skills with a proven track record of effectively leading teams and projects. Committed to leveraging extensive experience to drive organisational success and innovation.
Overview
21
21
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Specialist: ICT Security Specialist
Magalies Water
Rustenburg
2015.06 - 2026.05
- Management of all IT security and related Policies, Procedures, Standards and Guidelines.
- Ensure appropriate administrative, physical, and technical safeguards to protect information assets.
- Conduct all ICT Cybersecurity Awareness, Training, Induction Workshops, and other Threats to all users.
- Regular Phishing and Social Engineering exercises to users on various IT aspects.
- Review of System Administrators activities on AD, SAP, SAGE HR, Payroll, LIMS, SCADA, and Firewall.
- Maintenance of Service Desk Scheduling (Helpdesk), Risk and Incident Management.
- Perform Disaster Recovery Testing, ensuring minimum downtime, secure switchover, and Reporting.
- Security monitoring of IT systems through Log Analysis, Event Management, and Change Management.
- Perform SAP support (authorizations, health checks, log analysis, user maintenance, password resets).
- Perform daily Antimalware, Firewall, Exchange analysis, CCTV, Access Control and Logon Violations.
- Ensure Antivirus is up to date and deployed to all workstations.
- Quarterly review of IT Risk register, track progress and report to management.
- Address all IT Audit findings through Governance frameworks, Regulations, and related Policies.
- Perform regular updates on security patches, network monitoring and vulnerability scanning.
- Ensure Corporate Governance of ICT policy framework is adhered to during review of all Policies.
- Participate in ICT strategy planning, execution, and alignment through ICT Steering Committee.
- Perform digital forensics, investigations, track, prevent internal and external cyberthreats.
- Conduct inspections to all sites for wear and tear, biometric readers, door locks and server room conditions.
- Reason for leaving: Career Growth in a new position.
Technical Officer
Telkom SA
Highveld Centurion
2007.11 - 2015.05
- Analysis of new data from operations database.
- Execution of configured software applications on New Generation Network platform.
- Performing of live network applications; Configuration of Local Area Networks, Routers and Switches.
- Facilitating planning and management of customer needs.
- Ensuring the configurations are done according to SLA.
- Identify user requirements, problem areas and provide solutions.
- Ensure data protection, safety, confidentiality and integrity.
- Consolidate monthly project reports and present to team members and project leaders.
- Attend to escalations; perform standby duties and overtime to accommodate deadlines.
- Reason for leaving: Quest for new challenges in a different environment
- Notice Period: One month
Software Support Engineer
Questek Transit Technologies
Bryanston, JHB
2006.01 - 2006.12
- Providing overall software support to product users through site visits or remotely.
- Planning and management of business projects.
- Software configuration and upgrades.
- IT security installations and upgrades to ensure data integrity.
- User training, testing, training manual development.
- Consistently available to perform ad-hoc duties (project reporting, customer queries and resolution).
- Software programming and installation of GPS vehicle tracking devices to end users.
- Leading other business projects as assigned by management.
- Reason for leaving: Career advancement and Personal development
Installation Engineer
Questek Advanced Technologies
Bryanston, JHB
2005.10 - 2006.01
- Installation of Audio-Visual systems and equipment to corporate and residential customers.
- Troubleshooting and repair of complex installation problems.
- Panel design, Cabling, Audiovisual connections.
- Programming and Software upgrades of Audio-Visual equipment.
- Compliance with overall safety standards.
- Application of regulations, policies, and work procedures.
- Reason for leaving: Promotion
Education
BSC Degree - Physics and Electronics
University of Zululand
2000.01 - 2004.01
BCOM Degree - Industrial and Organizational Psychology
University of South Africa
2010.01 - 2014.01
MBL Degree - Master’s in Business Leadership
Graduate School of Business Leadership
2015.01 - 2018.01
Skills
- Computer Skills 15 years and more Rank: Advanced
- Management Skills 5 years and more Rank: Intermediate
- Interpersonal Skills 15 years and more Rank: Advanced
- Problem-solving Skills 15 years and more Rank: Advanced
- Communication Skills 15 years and more Rank: Advanced
- Planning and Organizing Skills 15 years and more Rank: Advanced
Certification
- Cisco Router Installation and Maintenance (BCRIM); Year 2014
- Switch Installation and Maintenance (BSIM); Year 2014
- National School of Government (PFMA, PPPFA and King Reports); Year 2015
- CISSP (Certified Information Systems Security Professional); Exam in August 2026
- SAGE-ODBC (Open DataBase Connectivity), Year 2016
- ITIL (Information Technology Infrastructure Library) Certificate; Year 2017
- COBIT 5 (Control Objectives for Information and Related Technology) Certificate; Year 2017
- Cybersecurity Certificate (University of Johannesburg); 2020
- IT General Controls for the Public Sector Course; 2020
Languages
SiSwati/ Zulu Spoken Ability: Good Written Ability: Good
English Spoken Ability: Good Written Ability: Good
References
- Paul, Cromhout, Manager: Questek Advanced Technologies, 011 706 0405, Questek Advanced Technologies
- Nomonde, Majakajaka, Transmission & Software Provisioning Manager: Telkom SA, 081 347 5090, Telkom SA
- Kathy, Visser, Human Resources Practitioner: Magalies Water, 014 597 4636, Magalies Water
Timeline
Specialist: ICT Security Specialist
Magalies Water
2015.06 - 2026.05
MBL Degree - Master’s in Business Leadership
Graduate School of Business Leadership
2015.01 - 2018.01
BCOM Degree - Industrial and Organizational Psychology
University of South Africa
2010.01 - 2014.01
Technical Officer
Telkom SA
2007.11 - 2015.05
Software Support Engineer
Questek Transit Technologies
2006.01 - 2006.12
Installation Engineer
Questek Advanced Technologies
2005.10 - 2006.01
BSC Degree - Physics and Electronics
University of Zululand
2000.01 - 2004.01