Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zakhele Sibiya

Quality Assurance
Durban

Summary

At Unilever, I excelled in enhancing product compliance and reducing customer-reported issues through expert application of quality assurance controls and robust problem-solving abilities. My leadership in QA reporting and mentorship significantly increased stakeholder confidence and departmental efficiency, showcasing my commitment to continuous improvement and effective communication. I am a self -motivated, harmonized team player, well organized and reliable hard worker.

Overview

1824
1824
years of professional experience
1
1
year of post-secondary education

Work History

Quality Assurance Analyst

Unilever South Africa
Durban
02.2021 - Current

Mentored and coached team members on QA topics and strategies.

  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Acted as a liaison between the QA team and other departments .
  • Reduced number of customer-reported issues

•Carryout online trouble shooting to identify product quality issues and generating of NCA/D incidents if quality defects are identified.

• Co-ordinate trouble shooting for defective packaging material effecting production.

• Conduct internal audits and drive closure of internal audits

• Ensure that proactive approach is taken towards Quality Improvements

• Weekly verification of quality critical instruments in the packing hall

• Lead problem solving kaizens derived from QA prioritization matrix to obtain zero defects

Packaging Technician

Unilever South Africa
07.2019 - 01.2020
  • Conducted routine maintenance on packaging machinery to minimize downtime and extend equipment lifespan.
  • Addressed any discrepancies found during quality checks promptly and thoroughly, taking corrective action where necessary

• Problem solving when defective RM’s and PM’s are received and act with speed to ensure a resolution

• Raising of E incidents and follow up on corrective actions

• Conduct supplier audits and coordinate meetings with suppliers and procurement

• Active involvement in any changes and introduction of new raw and packaging materials on site including inspect all trial material prior to a trial

  • Reduced waste and material costs by optimizing the utilization of packaging materials.
  • Collaborated effectively with cross-functional teams to resolve production issues and meet customer demands.

Microbiologist

Unilever South Africa
Durban
01.202 - 09.202
  • Conducted routine environmental monitoring surveys to assess microbial presence in manufacturing facilities, ensuring product safety and quality control.

•Product Safety: Responsible for the identification and monitoring of microbiological standards.

• Tests and releases raw materials to the factory.

• Validates and verifies effectiveness of cleaning processes and procedures

• Hygiene: Ensures that the manufacturing process is hygienic and microbiologically safe for the production.

• Conducts audit and identify suitable corrective action and ensures that immediate corrective action is implemented in the case of non-conformance .

Intern

Unilever Food Solutions
Durban
02.2020 - 03.201
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.

Education

Diploma - Packaging Technology

The Institute of Packaging
Durban
02.2024 - 12.2024

Associate of Applied Science - Biotechnology

Durban University of Technology
Durban
04.2019 - 04.2019

High School Diploma -

Mbopha High School
Hlabisa
11.2015 - 11.2015

Skills

Root-cause analysis

Quality processes

Technical analysis

Collaboration and communication

Project management

Quality management

Conformance assessment

Defect monitoring

Continuous improvement

Problem-solving abilities

Timeline

Diploma - Packaging Technology

The Institute of Packaging
02.2024 - 12.2024

Quality Assurance Analyst

Unilever South Africa
02.2021 - Current

Intern

Unilever Food Solutions
02.2020 - 03.201

Packaging Technician

Unilever South Africa
07.2019 - 01.2020

Associate of Applied Science - Biotechnology

Durban University of Technology
04.2019 - 04.2019

High School Diploma -

Mbopha High School
11.2015 - 11.2015

Microbiologist

Unilever South Africa
01.202 - 09.202
Zakhele SibiyaQuality Assurance