At Unilever, I excelled in enhancing product compliance and reducing customer-reported issues through expert application of quality assurance controls and robust problem-solving abilities. My leadership in QA reporting and mentorship significantly increased stakeholder confidence and departmental efficiency, showcasing my commitment to continuous improvement and effective communication. I am a self -motivated, harmonized team player, well organized and reliable hard worker.
Mentored and coached team members on QA topics and strategies.
•Carryout online trouble shooting to identify product quality issues and generating of NCA/D incidents if quality defects are identified.
• Co-ordinate trouble shooting for defective packaging material effecting production.
• Conduct internal audits and drive closure of internal audits
• Ensure that proactive approach is taken towards Quality Improvements
• Weekly verification of quality critical instruments in the packing hall
• Lead problem solving kaizens derived from QA prioritization matrix to obtain zero defects
• Problem solving when defective RM’s and PM’s are received and act with speed to ensure a resolution
• Raising of E incidents and follow up on corrective actions
• Conduct supplier audits and coordinate meetings with suppliers and procurement
• Active involvement in any changes and introduction of new raw and packaging materials on site including inspect all trial material prior to a trial
•Product Safety: Responsible for the identification and monitoring of microbiological standards.
• Tests and releases raw materials to the factory.
• Validates and verifies effectiveness of cleaning processes and procedures
• Hygiene: Ensures that the manufacturing process is hygienic and microbiologically safe for the production.
• Conducts audit and identify suitable corrective action and ensures that immediate corrective action is implemented in the case of non-conformance .
Root-cause analysis
Quality processes
Technical analysis
Collaboration and communication
Project management
Quality management
Conformance assessment
Defect monitoring
Continuous improvement
Problem-solving abilities