Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Desiredsalary
References
Hobbies and Interests
Timeline
Generic

Zakhele Nkuna

Nelspruit

Summary

I am a committed person with good Communication/Listening skills, I can multitask, I am flexible, reliable, and Trustworthy, I possess strong problem-solving skills, I am detail oriented and with a high degree of accuracy, I can work individually and can also be part of the team. I always strive to meet deadlines, objectives given and always willing to learn. I can adapt easily to different kinds of environments, and I am able to stay calm and work well under pressure. I possess strong technical skills, Computer literate Microsoft Word, PowerPoint, Excel and Outlook and Telephone.

Overview

8
8
years of professional experience

Work History

Administrator

Me Again Technologies
- Current
  • Data capturing and support
  • Obtain and validate customer purchase orders, creating internal sales orders
  • Establish productive vendor relations to ensure quality of service to clients
  • Deal directly with clients either by telephone or mail
  • Respond promptly in a professional, polite, and friendly manner
  • Manage administration, obtain, and evaluate all relevant information to handle inquiries and complaints in a prioritized manner within SLA
  • Handles confidential financial and personal information appropriately
  • Obtains clients feedback and continually works to improve service
  • Attend Online Training and hosted Training to maintain and develop knowledge on customer service.

Administrator

Nungu Tours & Transfers
01.2017 - 07.2019
  • Front desk attendance
  • Resolve client’s queries telephonically and electronically
  • Investigating and solving client’s problems, capturing data on the system
  • Meeting with management to discuss possible improvements to the company’s customer service
  • Take Minutes in the weekly staff meeting
  • Generate weekly reports
  • Call Center Service Agent.

Education

NQF Level 5 – Admin & Customer Care -

South African Varsity of Excellence
12.2021

NQF Level 6 – Marketing -

Tshwane University of Technology
12.2016

Matric -

Inkomazi High School
12.2010

Skills

  • Computer literate
  • Administrative
  • Communication
  • Customer Service
  • Creative and Critical thinking
  • Problem solving
  • Time Management
  • Conflict resolution
  • Negotiation
  • Teamwork and collaboration
  • Network Administration

Languages

English
Siswati

Personal Information

  • Notice Period: Immediately
  • Date of Birth: 09/09/91
  • Gender: Male
  • Nationality: South African
  • Marital Status: Single

Desiredsalary

Market Related

References

  • Mr PV Siboze, Manager, 076 2568952, Me-Again Technologies
  • Miss Bridget Mashaba, 073 557 2128 / 071 460 8455, Nungu Tours & Transfers

Hobbies and Interests

  • Literature
  • Being involved with charities
  • Travel
  • Cooking

Timeline

Administrator

Nungu Tours & Transfers
01.2017 - 07.2019

Administrator

Me Again Technologies
- Current

NQF Level 5 – Admin & Customer Care -

South African Varsity of Excellence

NQF Level 6 – Marketing -

Tshwane University of Technology

Matric -

Inkomazi High School

Similar Profiles

CREATE PROFILE
Zakhele Nkuna