Summary
Overview
Work History
Education
Skills
Phonenumbers
Driverlicense
Education
Personal Information
Timeline
Generic

Zain Adams

Underwriter
Boksburg,GP

Summary

Diligent underwriter with over 3 years of experience in Insurance. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

3
3
years of professional experience

Work History

Personal Underwriter

HOLLARD INSURANCE COMPANY
08.2023 - 06.2024
  • Support the broker service desk in all underwriting responsibilities
  • Assess new business risk in accordance with the business underwriting guidelines
  • Act within the agreed mandate in terms of discount, acceptance, and rejection of risk
  • Ensure that policy transactions (new business, endorsements, renewals, post loss cancellation) are issued and changes recorded accurately and in a timely manner
  • Processing accurate and timely data capturing of new business, renewals, endorsements, declarations, and post loss adjustments
  • Complete transactions within delegated authority limits and within set standards as per underwriting manual and service level agreements
  • Ensure full compliance to all processes, policies, and procedures and identify areas for improvement
  • Maintain a high level of service to customers, internal and external, according to service level agreements and within the service standards as set by the company
  • Over and above underwriting processing duties such as technical advice and other assistance
  • Follow the company standard operating procedures on all risk management processes
  • Escalate queries or deviations from Standard Operating Procedures to the relevant manager
  • Ensure that the correct policy documents are sent to the clients
  • Deliver reliable underwriting support and customer service to the various claims departments and improving the overall customer experience
  • Establish and nurture relationships with brokers, BDC's, and other stakeholders.

Insurance Administrator - Underwriting and Claims

SEABORNE LOGISTICS
04.2023 - 07.2023
  • Review and update policies on a regular basis to ensure accuracy and efficiency when filing a claim
  • Determining policy coverage.
  • Investigating and Filing claims.
  • Preparing and collecting all relevant documentation to submit claims to the relevant Insurer.

Client Care Consultant - Outbound

B-SURE Group Johannesburg
09.2021 - 01.2023
  • Customer service
  • Policy amendments on Commercial and Personal Lines policies
  • Customer needs analysis
  • Upselling of products
  • Retention of current policies.

Education

High School Diploma -

Willomoore High
Benoni
04.2001 -

Skills

Analytical and critical thinking

Phonenumbers

  • +27 078 632 8778
  • +27 083 630 2627

Driverlicense

Code 8

Education

RE5 Regulatory Examination: Representatives in all Categories of FSPs, Moonstone FSCA, July 2022


Certificate - Class 1: Short-term Insurance (Personal Lines) - INSETA

Certificate - Class 2: Short-term Insurance (Commercial Lines) - INSETA


Varsity College Higher Certificate in Legal Studies - In progress.





Personal Information

Nationality: South Africa Indian (ID: 9804075109088)

Timeline

Personal Underwriter

HOLLARD INSURANCE COMPANY
08.2023 - 06.2024

Insurance Administrator - Underwriting and Claims

SEABORNE LOGISTICS
04.2023 - 07.2023

Client Care Consultant - Outbound

B-SURE Group Johannesburg
09.2021 - 01.2023

High School Diploma -

Willomoore High
04.2001 -

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