Zaid Gangat

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Maintained clean and safe working environment by following safety protocols and keeping work areas tidy.
• Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
• Improved customer satisfaction through timely resolution of product returns or damage claims.
• Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
• Adhered to company policies regarding attendance punctuality, contributing to positive work culture and team cohesion.
• Assisted in training of new employees, ensuring they quickly became productive members of team.
• Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
• Continually trained and coached new employees to increase production.
• Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
• Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
• Expedited urgent orders through prioritization of tasks while maintaining attention to detail during high-pressure situations.

Reference

Neville

0720220380

Reference

Nizaam

0817714165

• Handled customer inquiries and suggestions courteously and professionally.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

References

Shaida Andrews

0818551241

Reason for Leaving

End of contract