Zafika Ngqengelele
Pretoria
Summary
Dynamic administrative professional with a proven track record at Tshwane University of Technology, excelling in HR coordination and effective communication. Skilled in document preparation and budget discussions, I enhance productivity and streamline operations, ensuring departmental success through proactive problem-solving and exceptional interpersonal skills.
Overview
6
6
years of professional experience
Work History
Part-Time Departmental Administrator
Tshwane University of Technology
Pretoria
04.2021 - 12.2025
- Company Overview: Department of Mathematics and Statistics
- Managed incoming calls/emails and distributed relevant information to the Head of Department
- Coordinated HR activities within the department
- Assisted lecturers with marks and exam activities using ITS
- Handled administrative duties including venue bookings and document preparation
- Support the department with procurement activities and budget discussions
- Scheduled and coordinated meetings and events
- Department of Mathematics and Statistics
Administrative Assistant
Truworths
Pretoria
03.2020 - 03.2021
- Company Overview: Retail Company
- Updated performance and sales databases
- Handled incoming and outgoing mail
- Provided technical support to enhance productivity
- Managed inventory and submitted purchase orders
- Maintained company handbook and assisted with administrative duties
- Retail Company
Education
Postgraduate diploma - Business Administration
Tshwane University of Technology
Pretoria, South Africa01.2022
Advanced diploma - Business Administration
Tshwane University of Technology
Pretoria, South Africa01.2020
National diploma - Entrepreneurship
Tshwane University of Technology
Pretoria, South Africa01.2018
Skills
- Office management
- HR coordination
- Document preparation
- Budget discussions
- Meeting scheduling
- Communication skills
- Customer service
- Problem solving
- Time management
- Meeting facilitation
- Interpersonal skills
- Effective communication
Accomplishments
- Coordinated over 50 departmental meetings annually, improving collaboration and communication.
- Reduced procurement processing time by 20% by optimizing administrative procedures.
- Managed a team of tutors, increasing department productivity by 30%.
- Supported successful HR activities benefiting 50 employees in the department.
Languages
Xhosa
First Language
Zulu
Advanced (C1)
C1
English
Proficient (C2)
C2
Setswana
Advanced (C1)
C1
Afrikaans
Upper Intermediate (B2)
B2
References
- Dr MC Kekana 0123829113
- Ms M Nyakale 0123820610
- Ms P Raphala 0123826358
- Dr CN Msipha 0123825248
Timeline
Part-Time Departmental Administrator
Tshwane University of Technology
04.2021 - 12.2025
Administrative Assistant
Truworths
03.2020 - 03.2021
Postgraduate diploma - Business Administration
Tshwane University of Technology
Advanced diploma - Business Administration
Tshwane University of Technology
National diploma - Entrepreneurship
Tshwane University of Technology