YVONNE SILINDILE MAPHUMULO
Public Administrator and Community Development Specialist
Durban,KwaZulu Natal
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work History
Communications & Public Participation Officer
Umdoni Municipality, Reasons
02.2007 - 10.2013
- For Leaving
- Career Progression
- Key Responsibility Areas:
- Leading the Public Participation and Communications Units
- Facilitating the Establishment of Community Development Forums and Committees to promote
- Communication and Discussions on Service Delivery priorities and concerns
- Development and Implementation of Community Outreach Programmes including Izimbizo and
- Road Shows
- Responsible for the implementation of Council Communication Strategy as well as Public
- Participation Plans
- Liaise with all the relevant stakeholders and organized Civil Society in the promotion of good relations with Council
- Responsible for compilation of Public Complaints and Queries raised and forward to relevant
- HODs and officials
- Co- ordination and facilitation of Operation Sukuma Sakhe programmes and projects
- Responsible for the formation, functioning as well as performance of Ward Committees
- Ensuring that Ward Committees are trained on relevant aspects of Council processes
- Preparation of monthly reports on Ward Committees for Council’s consideration
- Attend stakeholder’s meetings and record issues raised about the Municipality
- Responsible for organizing and management of events as per Council Events Calendar
- Translating, editing and proof-reading Council minutes and any other relevant documents
- Ensuring implementation of Council Resolutions and report on progress
- Communicating with the communities on behalf of the Mayor
- Act as a head of protocol during provincial and national events and visits as well as responsible for
- Council etiquette and decorum
- Building and maintaining media and stakeholders’ relations
- Handling of RSVP list
- Co-ordinating and implementation of Mayoral Projects as per Council Service Delivery and Budget
- Implementation Plan
- Co-ordinating the writing of Media Releases, statements, articles, magazines and any other material required
- Assist in setting up of local organizing committees with regards to events management and ensure that all logistical arrangements are in place
- Responsible for the compilation and production of all promotional print materials, including Council
- Newsletter, flyers and brochures
- Ensure that Council Website is updated with relevant information on regular basis
- Co-ordinate establishment of and maintain positive Corporate Identity and image of the
- Municipality
- Preparation and writing of Section Reports
- Management of the Section Budgets
Senior Communications & Events Management Officer
Airports Company, King Shaka International
Durban, South Africa
11.2013 - 06.2021
- Reasons For Leaving To Further Studies
- Key Responsibility Areas (KRA’S):
- Primarily to create, develop and maintain a good stakeholder relationship between Airports
- Company South Africa (King Shaka International Airport) and the community at large
- Identification and facilitation of Socio-Economic Development (SED) Projects with the assistance of Socio-Economic Development Committee
- Support business on its Volunteering, CSI and Enterprise Development related strategic needs
- Management of Marketing and Public Relations activities towards KwaZulu Natal community
- Management and enhancement of Intergovernmental and Stakeholders relations
- Coordinates and facilitates business presentations to Provincial and Local Government visits
- Co-ordinating and implementation of community outreach programmes that aim at promoting the airport
- Crafting and management of media relationships and engagements in line with SED Projects
- Responsible for the implementation of internal and external communication strategy
- Establishment of strong relationships across various ACSA Divisions to gain an understanding of the business and their relevant requirements
- Ensuring communication of key ACSA and Business unit initiatives as well as ACSA mentions in the media are communicated to staff and management team to ensure awareness
- Liaise with all the relevant stakeholders and organized civil society in the promotion of good relations with the airport
- Facilitate visits with international business delegations for the company to exploit business opportunities
- Deployment and management of staff during events
- Management of service providers during events
- Mapping important stakeholders and implement annual plan to support engagement plans across business
- Identify build and maintain trusting strategic business relations with key stakeholders
- Gather and report on information as it relates to emerging stakeholder issues and adjust communications activities accordingly
- Work with operational departments and other staff to ensure coordinated
- Communications with various levels of government
- Report back on key regulatory movements outside key areas
- Management of National and International events support
- Identify strategic national events to position business
- Co-coordination of community information sessions, forums and meetings
- Implement a holistic internal and external brand positioning strategy
- Develop above the line material for all the divisions of Durban Business Unit
- Develop a plan to mitigate internal reputation that could impact negatively on the corporate image
- Maintaining a positive corporate image among airport employees
- Plan to overhaul the old value proposition and entrench new value proposition at the division
- Facilitate visits with international business delegations for the company to exploit business opportunities
- Availability: Immediately
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Community Development Officer
Nkandla Municipality
09.2003 - 12.2006
- Reasons For Leaving Career Progression
- Key Responsibility Areas:
- Leading Community Development Section
- Co-ordination Community Awareness Campaigns and Events Management
- Facilitating the establishment of Community Development Forums
- Managing Social Responsibility Programmes for the Municipality
- Promoting Network with the Stakeholders of the Community and Municipality
- Promoting culture of consultation among other Departments and Municipality
- Attending Community meetings as well as Development Press Interviews
- Promoting Diversity and Dynamism between other Departments and Municipality
- Encouraging efficient, effective and qualitative Service Delivery to the Disabled, Youth and Women
- Co-coordinating Special Projects aimed at redressing past and present inequalities affecting youth, disabled people and children
- Management of Council Events
Education
Bachelor of Arts - Public Administration
MANCOSA
Durban 02.2019 - 12.2022
National Diploma - Child & Youth Development
Durban Institute of Technology
Durban 02.1999 - 11.2002
Certificate - Presidential Strategic Leadership Development Programme
North West University
Potchefstroom 02.2006 - 12.2006
Skills
ACADEMIC QUALIFICATIONSundefined
Accomplishments
- MANCOSA Durban 2022 Level 1:
- End User Computing
- Public Administration
- Business
- Communication
- Public Administration
- Financial Reporting &
- Analysis
- Economics 1A
- Economics 1B
- Business
- Mathematics
- Level 2:
- Public Administration
- Public Administration
- Ethics in the Public
- Sector
- Local Government 1A
- Local Government 1B
- Contemporary South
- African Politics
- Administrative Law
- Public Sector
- Economics
- Level 3:
- Research in the
- Public Sector
- Public Administration
- Public Administration
- Local Government 2B
- Public Sector
- Budgeting
- Local Government 2A
- Public Administration
- Public Administration, Mrs NB Mathe Mthonjaneni Municipality (Former Manager:
- Corporate Services:
- Nkandla Municipality)
- Manager: Corporate
Timeline
Bachelor of Arts - Public Administration
MANCOSA
02.2019 - 12.2022
Senior Communications & Events Management Officer
Airports Company, King Shaka International
11.2013 - 06.2021
Communications & Public Participation Officer
Umdoni Municipality, Reasons
02.2007 - 10.2013
Certificate - Presidential Strategic Leadership Development Programme
North West University
02.2006 - 12.2006
Community Development Officer
Nkandla Municipality
09.2003 - 12.2006
National Diploma - Child & Youth Development
Durban Institute of Technology
02.1999 - 11.2002
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