Yvonne Seiphehlo

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Capture all requisitions on walker
• Make receipt for clients
• Emailing orders to suppliers
• Balancing of cashbook and reconciliation book
• Do banking

• Completed daily tasks accurately and on-time to support shop needs.
• Greeted customers entering store and offered assistance with requirements.
• Remained calm and composed in tense situations involving angry or upset customers.
• Maximized safety and production levels by frequently cleaning and organizing work areas.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
• Organized shelves to remove slow moving items and add new merchandise.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Prioritized helping customers over completing other routine tasks in store.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Monitored customers for signs of security concerns and escalated issues to management.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

Assist with making sure that decipline is maintained in class all the time

General administration for example making copies, printing, binding etc.

Assist learners with reading problems

Assist with the cleaning of the class room

Prepare class room for daily classes