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Yvonne Nkaxa
Office Administration
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Office Administration Assistant
Hub Afrika Group
Limpopo , South Africa
06.2018 - 04.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Maintained and updated office records, both digital and physical.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Store Associate
MR Price Group
Johannesburg , South Africa
09.2016 - 12.2017
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Worked with loss prevention in monitoring shopper behavior.
- Maintained tidy and organized store to comply with cleanliness standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
General Warehouse Worker
Rhodes Food Group
Johannesburg , South Africa
06.2011 - 09.2015
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Loaded and unloaded cargo for receiving, dispatching and staging of freight.
- Performed general housekeeping and cleaning tasks.
Education
Senior Certificate - Commerce
Khomanani High School
Hlanganani 01.2002 - 12.2002
Nd Office Management And Technology - Management Science
Vaal University of Technology
Vanderbijlpark 01.2005 - 12.2007
Certificate In Financial Management And Office Ski - Finance
Technology Pretoria
Pretoria 01.2003 - 07.2003
Skills
Spreadsheet management
Team Bonding
Expense reporting
Mail handling
Office management
Office administration
Business administration
Social media knowledge
Administrative support
Employee training and development
Invoice Processing
Staff Management
Filing and data archiving
Multi-line phone proficiency
60 WPM typing speed
Accomplishments
- Completed payroll for staff of 300 direct reports.
Additional Information
It will be my pleasure if you consider my application successful and if need more information feel free to contact me.
Software
Certification
Certified office administration , [CompanyHub Afrika Name]
Interests
Running
Timeline
Certified office administration , [CompanyHub Afrika Name]
05-2019
Office Administration Assistant
Hub Afrika Group
06.2018 - 04.2021
Store Associate
MR Price Group
09.2016 - 12.2017
General Warehouse Worker
Rhodes Food Group
06.2011 - 09.2015
Nd Office Management And Technology - Management Science
Vaal University of Technology
01.2005 - 12.2007
Certificate In Financial Management And Office Ski - Finance
Technology Pretoria
01.2003 - 07.2003
Senior Certificate - Commerce
Khomanani High School
01.2002 - 12.2002