Yvonne Landsberg
Gauteng
Summary
Adept at complex problem-solving and maintaining confidentiality, I significantly enhanced office efficiency at Anglo Medical Scheme. My expertise in meeting coordination and report writing, coupled with a proactive approach, has consistently supported senior management and streamlined operations, showcasing my ability to handle high-stakes environments with precision and professionalism.
Overview
29
29
years of professional experience
Work History
Scheme Secretary / Office Manager
Anglo Medical Scheme
07.2013 - Current
- Company Overview: Medical
- Diary and Calendar Management
- Screening of calls for the office
- Processing from start to finish of invoices, signatures and loading of payments on banking system
- Internal systems and processing of expenses/leave in office
- Assisting Managers with requirements
- Making all Travel Arrangements for staff local and international
- Organising all office functions
- Managing local drive for Office
- Preparation of MANCO, Board of Trustees, Investment, Audit, Ex Gratia and 3 Regional Committee Minutes & distributing
- Booking boardrooms on Anglo internal systems
- Compiling of Board packs Audit Committee; Investment Committee; Regional Meetings; Communications; Ex-Gratia Committee; Manco and ensuring publications 7 days before meetings
- Uploading of electronic packs on Boardpacks
- Ordering and controlling Office stationary
- Receiving and assisting members with Medical queries
- Report all IT issues
- All smooth running of office
- Responding to urgent faxes
- Manning all Board enquiries and requirements
- Ensuring all Board members claims and travel are processed
- Booking Travel, accommodation & car hire for Board members
- Ensuring all documents are in order for Auditing
- Ensuring all member queries are attended too
- Manning of the strong room filing library
- Electronic Filing to correspond with Hard copy filing
- Updating all Trustee’s information at the Council
- Ensuring Trustee fees are correct for payment vs attendance
- Prepare all fees for the Annual Financial Statements
- Ensuring all Declarations and office equipment is updated annually
- Ensuring Acts and Regs are distributed to Trustees timeously
- Ensuring Trustees are updated /trained on use of new programmes
- Council of Medical Schemes Audits
- During the Covid period 2021 – Ensured the move to work from Home ran smoothly for all staff with all IT and functionality around storage of files
- Medical
Executive Secretary to CEO & Board Members of 15 = Company Secretary / Office Manager
Foodbev Seta
04.2010 - 07.2013
- Company Overview: Funding Skills Development
- Diary and Calendar Management for Chief Executive Officer
- Co-ordination of meetings, workshops and performance appraisals, both internal and external for Managers reporting to CEO
- Managing all business as well as personal CEO requirements
- Processing of all Financial related requests e.g
- Credit card claims etc
- Screening calls for the CEO
- Internal systems and processing of expenses/leave in office
- Assisting Managers with requirements
- Co-ordinating, Corresponding and Communicating with necessary resources regarding all CEO and Board related issues
- Ordering, maintaining, ensuring, service and support for all CEO office equipment
- Making all Travel Arrangements for CEO & Board members both local and international
- Organising all office functions
- Managing local drive for CEO & Board members
- Preparation of Management, Board, Fin & Remco, Gov & Strat, Audit Committee and EXCO Minutes & distributing
- Booking boardrooms
- Logging all IT problems for the CEO
- Managing all confidential HR Personnel files pertaining to the Managers reporting to CEO
- Compiling of board packs (15) board seats & relevant sub committees
- Ordering and controlling Office stationary
- Receiving and entertaining VIP Visitors
- All smooth running of office
- Sending and receiving emails for CEO & Board
- Responding to urgent faxes
- Managed emails in CEO’s absence
- Manning all board enquiries and requirements
- Ensuring all board members claims and travel are processed
- Booking Travel, accommodation & car hire for board members
- Ensuring all their documents are in order for Audit purposes
- Reporting of figures at every management meeting and ensuring they are visual
- Responsible for scorecard, QMRs and sending feedback to DHET
- Mediator between Board & CEO and maintaining good relationships
- Mediator between SETA & DHET
- Funding Skills Development
- Intended to look for something more challenging and with more responsibility and accountability
Personal Assistant / Office Admin
NEF (Seison Reddy)
03.2010 - 04.2010
- Company Overview: Funding
- Diary and Calendar Management for Pre-investment Manager
- Co-ordination of meetings, workshops and performance appraisals
- Managing all business as well as personal Pre-investment Manager requirements
- Processing of all Financial related requests e.g
- Telephones etc
- Screening calls for the Financial systems and processing of expenses in office
- Assisting department with requirements
- Co-ordinating, Corresponding and Communicating with necessary resources regarding all Pre-investment Manager related issues
- Ordering, maintaining, ensuring, service and support for all Pre-investment office equipment
- Making all Travel Arrangements for the team both local and international
- Organising all office functions
- Preparation Minutes
- Booking boardrooms
- Logging all IT problems for the department
- Managing all confidential HR Personnel files pertaining to the Department
- Managing all applications, sorting, sending letters to applicants, (Key function)
- Ordering and controlling Office stationary
- Handling leave
- All smooth running of office
- Responding to urgent faxes and application responses
- Funding
- Temporary position and was offered a permanent position at Foodbev Seta
Executive Personal Assistant / CCO Office Management
CellC (Zeona Jacobs)
09.2008 - 02.2010
- Company Overview: Telecommunication
- Diary and Calendar Management for Chief Corporate Officer
- Co-ordination of meetings, workshops and performance appraisals, both internal and external for the Executives reporting to CCO
- Managing all business as well as personal CCO requirements
- Processing of all Financial related requests e.g
- Telephones etc
- Screening calls for the CCO
- Oracle systems and processing of expenses in office
- Assisting Executives with requirements
- Co-ordinating, Corresponding and Communicating with necessary resources regarding all CCO related issues
- Ordering, maintaining, ensuring, service and support for all CCO office equipment
- Making all Travel Arrangements for CCO both local and international
- Organising all office functions
- Managing local drive for CCO
- Preparation Minutes
- Booking boardrooms
- Logging all IT problems for the CCO
- Managing all confidential HR Personnel files pertaining to the Executives reporting to CCO
- Managing all her board packs (12) board seats
- Ordering and controlling Office stationary
- Handling leave files for Executives
- Receiving and entertaining VIP Visitors
- All smooth running of office
- Sending and receiving emails for management
- Responding to urgent faxes
- Managed emails in CCO’s absence
- Telecommunication
- Retrenched
- CCO resigned and company structure changed
Executive Personal Assistant
MTN South Africa
09.2004 - 08.2008
- Company Overview: Telecommunication
- Diary and Calendar Management
- Co-ordination of meetings, workshops and performance appraisals, both internal and external
- Managing all business as well as personal GM requirements
- Processing of all Financial related requests e.g
- Telephones etc
- Screening calls for the BI team
- Assisting team with requirements
- Co-ordinating, Corresponding and Communicating with necessary resources regarding all BI related issues
- Ordering, maintaining and ensuring and service and support for equipment
- Making all Travel Arrangements for team
- Organising all office functions
- Preparation Minutes
- Booking boardrooms
- Logging all IT problems for the team
- Managing all confidential HR Personnel files pertaining to the BI Team
- Ordering and controlling Office stationary
- Handling leave files for employees (BI Team)
- Receiving and entertaining VIP Visitors
- All smooth running of office
- Sending and receiving emails for management
- Responding to urgent faxes
- Telecommunication
- Seeking growth and a more challenging position
Project Administrator / Assistant
Anglo Platinum
04.2004 - 09.2004
- Company Overview: Mining
- Reported to the CEO Program Director of the project in rural mining writing Mining in Rural Areas (final report after research)
- Researched for the project
- Screening calls for the project team
- Assisting team with requirements
- Proof Reading and editing
- Communicating with necessary resources
- Ordered and serviced equipment
- Making all Travel Arrangements for team
- Organising all office functions
- Set appointments and meetings
- Preparation Minutes
- Handled all personal files
- Ordering and controlling Office stationary and Groceries
- Handed leave for employees
- Receiving and entertaining VIP Visitors
- All smooth running of office
- Sending and receiving emails for management
- Checking correct commission payouts
- Responded to urgent faxes
- Mining
- Temporary position
Executive Personal Assistant
SAICOM
03.2003 - 04.2004
- Company Overview: Telecommunication
- Executive PA to CEO and 3 Managing Directors
- Screening and Managing calls for the above management team
- Management of diaries and calendars
- Communicating and Corresponding with Branches regarding financial figures for daily sales etc
- Invoicing the various branches
- Typing of proposals and correspondence for GM
- Budgeting for different branches on equipment and stationary
- All Travel Arrangements - booking of air-tickets, accommodation and car hire
- Organising all office functions
- Taking minutes
- Managing all personnel files
- Ordering and controlling Office stationary and Groceries
- Managing and co-ordinating leave for employees
- Receiving visitors
- Ensuring that the day to day office schedule was smoothly run
- Sending and receiving emails for management
- Checking correct commission payouts
- Responding to urgent faxes
- Attending to personal banking for the management team
- Attending to their personal home requirements
- Ensuring their personal dry cleaning and laundry always ready and waiting
- Ensuring that functions at their homes took place without any issues and problems
- Telecommunication
- Went on maternity leave and when I returned there was a restructure
Executive Personal Assistant
Edcon North Division
10.2001 - 03.2003
- Company Overview: Retail
- PA to Regional Manager and Divisional Controller - Finance
- Computerised Systems MS Word, MS Excel, Internet Banking, E-Mail
- Screening calls for Management and taking messages for Management
- Communicating with 50 Jet and Sales Stores in the East Division
- Casual wages projections
- New accounts projections
- Financial services
- Collating figures and information when required
- Typing documents - correspondence
- Coding invoices
- Handling and reconciling petty cash
- Journals
- Profit and loss reports for Head Office
- Taking and typing minutes of meetings
- Faxing and handling confidential documents
- Sending and responding to E-mails for Manager
- Maintain - update filing system
- Order stationary for Division
- Accommodation bookings
- Travel arrangements
- Arranging conferences and meetings
- Receive visitors
- Client liaison
- Client queries
- Diarising appointments for Management
- Accurate figure work for Head Office
- Retail
- Relocated to Gauteng
Executive Personal Assistant
Lufuno Mphaphuli and Associates
07.2001 - 09.2001
- Company Overview: Engineering
- Computerised Systems MS Word, MS Excel, Internet Banking, E-Mail
- Responsible for smooth running of office
- Secretarial duties for Manager
- Internet Banking
- Arranged meetings for Management
- Arranged venues for various meetings
- Branch Administration
- Branch Accounting Construction - Engineering Invoices
- Opening, sorting and distribution of mail
- Ordering and control of stationery
- Arranging functions
- Liaison with clients
- Car hire and accommodation arrangements
- Typing of letters, memos and various other documentation
- Screening, making and connecting calls
- Diary - Appointments
- Engineering
- Contract position
Executive Personal Assistant to Area Manager
Credit Direct - African Bank (Company bought over by African Bank)
03.2000 - 05.2001
- Company Overview: Financial
- Computerised Systems
- Secretarial Duties for Business unit Manager
- Typing of general correspondence
- General Bank Administration
- Collating figures, information and reports
- General figure work
- Reception and Switchboard
- Receiving visitors - clients
- Screening of Calls for Management
- Messages for Management
- Client liaison
- Client Queries
- Diarising appointments
- Sending, receiving and distributing faxes
- Financial
- Resigned - my husband was also employed with the company and that was against company policy, so one of us had to resign
Data Capturer
IEC Polokwane
08.1999 - 02.2000
- Company Overview: Service
- Computerised systems
- Capturing of highly confidential information and statistics
- Verification of data
- General Office Administration
- Service
- Completion of temporary assignment
Executive PA to General Manager
BHP Minerals
02.1999 - 07.1999
- Company Overview: Minerals
- Special Project
- Company under liquidation
- Appointed to co-ordinate and process information prepared by International Managers from Australia and England
- Typing and presentation of figures, reports for Management
- Collating figures with regards the liquidation
- Computerised systems
- Maintenance of filing system for project
- Typing of letters, minutes and written communication
- General office administration
- Client liaison
- Client queries
- Ordering stationery
- Diarising appointments
- Co-ordinating Managers meetings
- Minerals
- Relocated to South Africa
Tax Clerk
Ernst and Young Chartered Accountants
10.1998 - 01.1999
- Company Overview: Accounting
- Taxation of clients
- General Accounting duties
- General office administration
- Accounting
- Accepted position at BHP Minerals to gain more experience
Personal Assistant
Data Control and Systems
04.1997 - 05.1998
- Company Overview: IT
- Switchboard and taking of messages
- Processing general and confidential correspondence
- Typing of all correspondence
- Issuing receipts
- Client liaison, queries and enquiries
- General office administration
- IT
- Maternity
Debtors Clerk
BP Shell
10.1995 - 03.1997
- Company Overview: Petroleum
- Debtors - reconciliations
- Issuing receipts
- Wages and salaries reconciliation
- Compiling invoices and distributing
- Reconciliation of ledgers
- Switchboard
- Personnel queries - staff files
- Petty cash
- Petroleum
- Accepted position at Data Control and System for more experience
Education
Senior Paralegal Diploma -
SA SCHOOL OF PARALEGAL STUDIES
02.2025
Project Management -
Institute of Business Management
01.2012
Budgeting & Finance for Non-financial Managers -
Workwise
01.2009
Power point 2007 -
Bytes Technology
01.2009
Management Assistance Advanced -
IIR Institute
01.2007
Interpersonal Skills -
MTN
01.2006
Assertive Communication -
IQPC
01.2005
Full Secretarial Course -
Specis College
01.1995
O' Levels - English, Mathematics, Geography, History, Technical Graphics, Food & Nutrition
Chinhoyi High School
Zimbabwe01.1994
Skills
- Phone reception
- Office correspondence
- Letter writing
- Requisition processing
- Meeting coordination
- Appointment scheduling
- Confidentiality
- Complex Problem-solving
- Mail distribution
- Phone etiquette
- Appointment coordination
- Timekeeping systems
- Report writing
Candidate
Yvonne Landsberg, Yvonne, +27 713091368, South Africa, O' Levels, Chinhoyi High School (Zimbabwe), 1994, TBA, TBA, One Month, Scheme Secretary / Office Manager, Anglo Medical Scheme, Medical, 07/08/13, Current, Executive Secretary / Office Manager, Foodbev Seta, Funding Skills Development, 04/15/10, 07/31/13, Personal Assistant / Office Admin, NEF (Temp), Funding, 03/01/10, 04/14/10, Executive Personal Assistant / Office Manager - Corporate Office, CellC, Telecommunications, 09/01/08, 03/31/10, Executive Personal Assistant – Business Intelligence, MTN South Africa, Telecommunications, 09/01/04, 08/31/08, Project Administrator / Assistant, Anglo Platinum, Mining, 04/01/04, 09/30/04, Executive Personal Assistant, SAICOM, Telecommunication, 03/01/03, 04/30/04, Executive Personal Assistant, Edcon North Division, Retail, 10/01/01, 03/31/03, Executive Personal Assistant, Lufuno Mphaphuli and Associates, Engineering, 07/01/01, 09/30/01, Executive Personal Assistant to Area Manager, Credit Direct - African Bank, Financial, 03/01/00, 05/31/01, Data Capturer, IEC Polokwane, Service, 08/01/99, 02/28/00, Executive PA to General Manager, BHP Minerals, Minerals, 02/01/99, 07/31/99, Tax Clerk, Ernst and Young Chartered Accountants, Accounting, 10/01/98, 01/31/99, Personal Assistant, Data Control and Systems, IT, 04/01/97, 05/31/98, Debtors Clerk, BP Shell, Petroleum, 10/01/95, 03/31/97, O' Levels, Chinhoyi High School (Zimbabwe), 1994, English, Mathematics, Geography, History, Technical Graphics, Food & Nutrition, 2013, SA SCHOOL OF PARALEGAL STUDIES, Senior Paralegal Diploma (CURRENT), 2012, Institute of Business Management, Project Management, 2009, Workwise, Budgeting & Finance for Non-financial Managers, 2009, Bytes Technology, Power point 2007, 2007, IIR Institute, Management Assistance Advanced, 2006, MTN, Interpersonal Skills, 2005, IQPC, Assertive Communication, 1995, Specis College, Full Secretarial Course, Excel, MS Word, Outlook, PowerPoint, Internet, Oracle, Escape, BoardPacks, BoardEffects, Eureka, Banking
Timeline
Scheme Secretary / Office Manager
Anglo Medical Scheme
07.2013 - Current
Executive Secretary to CEO & Board Members of 15 = Company Secretary / Office Manager
Foodbev Seta
04.2010 - 07.2013
Personal Assistant / Office Admin
NEF (Seison Reddy)
03.2010 - 04.2010
Executive Personal Assistant / CCO Office Management
CellC (Zeona Jacobs)
09.2008 - 02.2010
Executive Personal Assistant
MTN South Africa
09.2004 - 08.2008
Project Administrator / Assistant
Anglo Platinum
04.2004 - 09.2004
Executive Personal Assistant
SAICOM
03.2003 - 04.2004
Executive Personal Assistant
Edcon North Division
10.2001 - 03.2003
Executive Personal Assistant
Lufuno Mphaphuli and Associates
07.2001 - 09.2001
Executive Personal Assistant to Area Manager
Credit Direct - African Bank (Company bought over by African Bank)
03.2000 - 05.2001
Data Capturer
IEC Polokwane
08.1999 - 02.2000
Executive PA to General Manager
BHP Minerals
02.1999 - 07.1999
Tax Clerk
Ernst and Young Chartered Accountants
10.1998 - 01.1999
Personal Assistant
Data Control and Systems
04.1997 - 05.1998
Debtors Clerk
BP Shell
10.1995 - 03.1997
Senior Paralegal Diploma -
SA SCHOOL OF PARALEGAL STUDIES
Project Management -
Institute of Business Management
Budgeting & Finance for Non-financial Managers -
Workwise
Power point 2007 -
Bytes Technology
Management Assistance Advanced -
IIR Institute
Interpersonal Skills -
MTN
Assertive Communication -
IQPC
Full Secretarial Course -
Specis College
O' Levels - English, Mathematics, Geography, History, Technical Graphics, Food & Nutrition
Chinhoyi High School
Similar Profiles
Lesiba NgoepeLesiba Ngoepe
Logistics Team Leader at Medihelp Medical SchemeLogistics Team Leader at Medihelp Medical Scheme
Liora KatzLiora Katz
Operations Executive at Discovery Health Medical SchemeOperations Executive at Discovery Health Medical Scheme
John Vincent RamarokaJohn Vincent Ramaroka
Appointed OMP & Business Unit Manager at Platinum Health Medical Aid SchemeAppointed OMP & Business Unit Manager at Platinum Health Medical Aid Scheme