Yvonne Gamane
Admin Assistant And Client Liaison
Benoni
Summary
Experienced Client Liaison proficient in customer service, sales and administrative functions. Bringing 5 years of Administration and Client Liaison experience along with strong communication, organizational, and planning abilities. Dedicated to business success and eager for new professional challenges. Poised and polished professional with skill in growing customer loyalty and improving operational efficiency.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Admin Assistance and Client Liaison
Bodacious Metering
Gauteng
07.2019 - 03.2023
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Delivered prompt service to prioritize customer needs.
- Communicating effectively with clients, managing clients accounts and collaborating with internal and external clients.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Resolved conflicts and negotiated resolutions between clients and internal stakeholders, maintaining a positive working environment.
Personal Assistance to Branch Manager
Metropolitan
03.2017 - 04.2018
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Schedule meetings.
- Manage diary.
- Provide administrative support.
- Analyzing and reading incoming memos, submissions and distributing them as necessary.
- Follow up on leads and new application.
- Capturing and processing of new applications.
Admin Clerk
Ekukhanyeni Primary School
10.2011 - 12.2014
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
Education
Bookkeeping - Bookkeeping
Damelin Business College
Gauteng, South Africa 01.2019 - 06.2019
National Certificate - Financial Management
Ekurhuleni East College
Gauteng, South Africa 01.2015 - 06.2016
Skills
Ability to work well under pressureundefined
References
Miss Vinia Mhlaba, Head of HR Bodacious, 073 909 0537, viniabee@gmail.com
Timeline
Admin Assistance and Client Liaison
Bodacious Metering
07.2019 - 03.2023
Bookkeeping - Bookkeeping
Damelin Business College
01.2019 - 06.2019
Personal Assistance to Branch Manager
Metropolitan
03.2017 - 04.2018
National Certificate - Financial Management
Ekurhuleni East College
01.2015 - 06.2016
Admin Clerk
Ekukhanyeni Primary School
10.2011 - 12.2014
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