YVONNE ERASMUS

• Performed administrative tasks including sorting mail, ordering office supplies, and copying and scanning documents for filing, maximizing overall team efficiency.
• Provided positive first impressions by maintaining immaculately reception areas and warmly greeting clients.
• Promptly answered telephone calls, taking messages and redirecting to other staff members as needed.
• Sorted and filed school documents, updating and merging data as needed.
• Efficiently took shorthand notes to transform into neatly written and formatted documents, maintaining accuracy throughout.
• Generated and distributed invoices to obtain fee payments.
• Implemented and maintained a comprehensive filing system for learner documents to increase efficiency.
• Documented and shared weekly meeting minutes.
• Answered phones and performed clerical office functions.
• Uploaded files and entered date onto records management system.
• Delegated duties for team of 15 office staff.
• Created and maintained spreadsheets using Excel.
• Provided high level of administrative support, including copying, faxing, and document distribution.

Organised professional with proven background in maintaining smooth operations by using top-notch administrative and decision-making abilities. Insightful and high-producing team member with active communication skills and flexible approach to resolving daily issues. Seasoned Secretary focused on promoting school, administration and student excellence. Skilled at maintaining confidentiality, reconciling accounts and writing professional documents. Quick learner with extreme attention to detail. Talented and focused professional with more than 19 years of expertise performing successfully in high-pressure environments. Skilled at document management, Microsoft Office and minute-taking. Established positive rapport easily and consistently demonstrates exceptional organisation skills. Knowledgeable Secretary with exceptional talent for building long-lasting relationships with customers, vendors and staff. Supportive and focused team player with proactive approach and strong attention to detail. Offering 19 year of secretarial experience. Talented secretarial professional delivering quality clerical support in fast-paced office environments. Methodical in task planning and completion for prompt, reliable administration assistance. Positive and proactive to meet evolving business needs.