Yusuf Patel
Retail Store Manager
London
Summary
Dynamic leader with a proven track record in driving sales growth and enhancing customer service at Bsm News Ltd. Excelled in retail operations and sales leadership, achieving significant improvements in store appearance and efficiency. Skilled in team management and inventory control, fostering a positive shopping experience and boosting repeat business.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
6
6
Languages
Work History
Retail Store Manager
Bsm News Ltd
12.2023 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
Assistant Retail Manager
Panchbbhaya General Trading (Pty) Ltd
02.2022 - 11.2023
- Assisted with budget preparation and controlled expenses to meet financial targets set by upper management.
- Optimized scheduling processes to ensure adequate staffing coverage during peak shopping hours while minimizing labor costs.
- Implemented loss prevention measures, resulting in a significant reduction in shrinkage levels.
- Coordinated regular staff meetings to address challenges, share successes, and maintain open lines of communication.
Cashier Manager
Frigela Ice-Cream Factory
11.2021 - 01.2022
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Built positive relationships with customers to increase repeat business.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Education
High School Diploma -
Taxila Secondary School
Polokwane, South Africa 01.2017 - 12.2022
Skills
Retail operations
Sales leadership
Sales growth
Customer service
Certification
ISTQB Certified Tester Advanced Level - Test Automation Engineer
Additional Information
Validity of Paperwork In South Africa
I initially relocated to South Africa using a visitors visa for family visits, which was valid from April 24, 2015 to July 23,
2015. However, I had intentions to continue my studies in South Africa, so I applied for a study visa (section 13) that was
valid from May 20, 2015 to December 31, 2019. As I was still studying. I had to renew my study visa, and the new one
was valid from November 22, 2019 to February 28, 2021.
To complete my final year of high school (Grade 12), I went through the process of renewing my study visa once again.
This time, it was valid from May 4, 2021 to February 7, 2022.
Subsequently, on February 7, 2022, I applied for a Temporary Residence Visa under the subtype category Relatives Visa
(major child) section 18, and I am currently waiting for a response from the Home Affairs
Timeline
ISTQB Certified Tester Advanced Level - Test Automation Engineer
12-2024
Retail Store Manager
Bsm News Ltd
12.2023 - Current
Assistant Retail Manager
Panchbbhaya General Trading (Pty) Ltd
02.2022 - 11.2023
Cashier Manager
Frigela Ice-Cream Factory
11.2021 - 01.2022
High School Diploma -
Taxila Secondary School
01.2017 - 12.2022
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