Summary
Overview
Work History
Education
Skills
Residentialarea
Contactdetails
Equitystatus
References
Personal Information
Certification
Interests
Timeline
Generic
Yusuf Jappie

Yusuf Jappie

Business Analyst
Cape Town,WC

Summary

Seasoned Business Analyst offering 7 years of full service business analysis across a broad range of industries, varying from telecoms, financial services, fintech and professional services. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.

Overview

2025
2025
years of professional experience
12
12
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Business Analyst II

Lesaka (Kazang)
5 2023 - Current
  • Documenting requirement’s based on business needs on Confluence
  • Drawing Various detailed diagrams and process maps of the system (UML)
  • Facilitate workshops and online presentations to gather requirements
  • Create data dictionaries, in order to present requirements in a more accurate setting
  • Managing and presenting enhancements to business and development team
  • Design and create wireframes according to business expectations
  • Create API specifications and API flow examples
  • Work with UI/UX designer to ensure that the new interfaces match business requirements
  • Provide assistance on dev requests and tickets the team receives
  • Provide guidance on templates the BA team could use for the department
  • Provide the Business Product Owner with support on creating documentation for business
  • Assist business with meeting to the client, answer technical questions on behalf of business
  • Provide gap analysis on incomplete projects requiring further unidentified requirements
  • Assist with the mentoring of new Business analysts joining the team
  • Conduct research on the best possible BA tools that the team could use
  • Provide reviewing assistance on BA team members work/projects
  • Provide guidance on the best solutions to other team members documentation requirement problems

Business Analyst

Sanlam Fiduciary
05.2021 - 04.2023
  • Documenting requirement’s based on business needs
  • Drawing Various detailed diagrams and process maps of the system
  • Designing Scope of Work documents to exactly depict business needs and wants
  • Manage projects from start to end
  • Investigating issues business are having on the system
  • Assist with training ideas on how to improve the current systems
  • Host workshops and online presentations to gather requirements
  • Draw up project plans
  • Manage User access on the system
  • Host internal prioritisation and stand up calls
  • Create data dictionaries, in order to present requirements in a more accurate setting
  • Managing and presenting enhancements to business
  • Rollout new enhancements and projects to business
  • Completing SQL requests to business
  • Compiling month end reports/stats and presenting to business
  • Document business process
  • Design interface enhancements
  • Develop End to end manual processes in to a fully Automated web-based system
  • Interrogate SQL database, in order to find results
  • Agile methodology

Business Analyst

4C Group of Companies
08.2019 - 04.2021
  • Drawing up proposals based on the client’s requirement
  • Drawing Various detailed Diagrams of client’s expectations of the required system
  • Designing Scope of Work documents to exactly depict clients’ needs and wants
  • Manage projects from start to end, including weekly/Daily meetings to update and keep the client happy
  • Liaise with our engineers to provide the best possible solutions for our clients
  • Assist with training ideas on how to improve training on the current systems
  • Host meetings and online presentations to discuss best possible solutions for our clients
  • Host internal meetings with the engineers and Business Analysts, and draw up minutes of the meeting
  • Finding the best possible solution to ensure the client is happy with the result, as well as the timelines
  • Draw up project plans
  • Manage Vodafone User registration
  • Draw up financial costings per project to present to our accountants
  • Agile methodology

Junior Business Analyst

Softlite Software Development
02.2018 - 07.2019
  • Converting client’s requirements for the system into a detailed document that would be used by the Developer to code the system
  • Designing User interface Wireframes to provide a visual aspect of the system to gain clients full approval
  • Manually testing the system to ensure it meets the requirements that was set in the documentation and ensuring that system is reliable and efficient without any errors
  • Brainstorming ideas with the team to ensure the best possible result can be achieved in the system
  • Drawing up use cases to break up business processes and interrogate each case and provide a solution to implement steps to provide improvement
  • Adapting and following the Agile methodology and providing weekly presentations of my work done
  • Made use of the following processes as daily business practise: Agile Methodology and SDLC Framework
  • Providing continuous support throughout the build process

Filing Clerk / Administrator (contract)

Trade Ocean
02.2017 - 07.2017
  • General administration and filing duties
  • Alphabetically packed the debtors and creditors files
  • Called up clients with the motive of requesting payments and requesting deposit slips to make payments
  • Document checking to assure all documents forwarded to creditors and debtors are accurate

Education

High School Diploma -

Parel Valley
Cape Town, South Africa
04.2001 - 01.2013

ND - Information Technology: Business Analysis

Cape Peninsula University of Technology

Skills

MS Word

MS Excel

MS PowerPoint

MS Access

SQL Server

My SQL Server

Confluence

Camunda modeler

Drawio

Balsamiq

Jira

Figma

Residentialarea

Cape Town, Western Cape

Contactdetails

+27 73 362 5453

Equitystatus

Coloured (EE candidate)

References

  • Keagan Wilshire, Senior Developer, Softlite Software Development
  • Yusuf Groenewald, CEO and Head Developer, Softlite Software Development
  • Francois Hoon, Line Manager, 4C Group of Companies
  • Gcobisa Ncobo, Senior Business Analyst, Sanlam Fiduciary

Personal Information

  • Notice Period: Calendar month
  • Date of Birth: July 1995
  • Nationality: South African
  • Driving License: Code 08 – own transport

Certification

UML Modelling

Interests

Technology

Sports

Exploring

Timeline

UML Modelling

10-2024

Evaluating API specifications

10-2024

Business Analyst

Sanlam Fiduciary
05.2021 - 04.2023

Business Analyst

4C Group of Companies
08.2019 - 04.2021

Junior Business Analyst

Softlite Software Development
02.2018 - 07.2019

Filing Clerk / Administrator (contract)

Trade Ocean
02.2017 - 07.2017

High School Diploma -

Parel Valley
04.2001 - 01.2013

ND - Information Technology: Business Analysis

Cape Peninsula University of Technology

Business Analyst II

Lesaka (Kazang)
5 2023 - Current
Yusuf JappieBusiness Analyst