YUNUS JOHN COLTMAN

• Exceeded quarterly sales quotas consistently through diligent prospecting efforts and effective time management skills.
• Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
• Identified new business opportunities through market research and networking activities, leading to a significant expansion of the client base.
• Skillfully negotiated contract terms favorable for both the company and the client, fostering productive partnerships built on mutual understanding.
• Delivered post-sale support by addressing issues promptly and ensuring client satisfaction, nurturing long-term business relationships.
• Conducted comprehensive analyses of competitors'' offerings to identify potential gaps in the market and capitalize on emerging trends.
• Developed targeted sales presentations that effectively communicated product features, benefits, and value propositions, resulting in successful negotiations and closed deals.
• Established trust with prospective customers by conducting thorough needs assessments and offering tailored recommendations based on their unique objectives.
• Worked with customers and engineering team to determine equipment needs and system requirements.
• Delivered technical presentations matching audience level of expertise to explain products and services to customers.
• Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
• Wrote and updated sales and service contracts for sales.
• Configured and modified product systems to meet customer-specific needs.
• Assisted customers in troubleshooting product issues and provided timely technical support.
• Contributed additional revenue to sales plans through resale opportunities.

· Quoting on Alarm installations, upgrades, CCTV, Fire Detection systems.

· Meeting with clients & assessing their security needs

· Cold Calling

· Providing professional advice

· Supplying clients with quotations as well as signing contracts

· Liaise with technical department & clients

· Respond to queries of clients

· Meeting targets at all times

· Budget for installations

· Conduct meetings & presentations

· After sale service

· To serve all clients with the highest degree of integrity & keep them happy

· Patrol & ensure that the area is safe all the time

· Protect the client’s premises

· Respond rapidly to alarm activations

· Most importantly to ensure the safety of the client

· Production planning of vacuum formed parts

· Calculation of material needed for specific parts

· Calculation of due dates for parts

· Ordering of PVC & styrene materials

· Mould Repairs

· Receiving & dispatching of goods

· Deliveries

· Cutting gaskets & sponges for sponge rollers

· Minor repairs to machines

· Based at VW working with masks & grommets

· Stock Control at VW

· Quality control of parts

· Invoicing

· General Filing

· Controlling of samples

· Making worksheets for tooling & manufacturing of metal parts

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
• Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
• Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
• Implemented employee recognition programs that boosted morale and increased retention rates within the team.
• Created and managed project plans, timelines and budgets.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Generated reports detailing findings and recommendations.
• Conducted regular reviews of operations and identified areas for improvement.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Educated staff on organizational mission and goals to help employees achieve success.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.