Yonela Tunzi
Public Administrative Manager
EAST LONDON,South Africa
Summary
I am a Dedicated Organisational professional with history of meeting organisational goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hands-on professional with capabilities in Public Management. Recognized for dynamic work ethic and team player attitude. I have strong interaction skills with clients/ customers and passionate to work with different different people with different background, and I have an ability to take directions well and to carry out orders faithfully. I am creative, innovative honest, loyal and willing to learn. As I am working I believe the experience I have gained in will be am\n advantage.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Senior Administration Clerk
Department Of Basic Education
EAST LONDON, South Africa
04.2009 - Current
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Provided ease of access and navigation for important data by compiling, organising and uploading organisational documents to provincial database.
- Produced high-quality communications for internal and external use.
- Identified issues, analysed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
Salesman
Markhams Retail Shop
EAST LONDON, South Africa
01.2005 - 12.2005
Education
B.TECH: Public Administration Management - Public Administration
Walter Sisulu University
EAST LONDON, Potsdamn 01.2019 - 12.2019
NATIONAL DIPLOMA - NATIONAL DIPLOMA: Administrative Management
Walter Sisulu University
EAST LONDON, Potsdamn 01.2006 - 12.2009
SHORT COURSE: Introduction On Internet Of Things - Introduction On Internet of Things
Walter Sisulu University & CISCO
EAST LONDON 12.2019 - 12.2019
SHORT COURSE: Cyber Security - Cyber Security
Walter Sisulu University And CISCO
EAST LONDON 01.2019 - 01.2019
SHORT COURSE: Occupational Health And Safety - Occupational Health And Safety Industrial Hygiene
Inkqubela Community Developers (NCD)
EAST LONDON 03.2017 - 03.2017
SHORT COURSE: Project Management - Project Management
Nkqubela Community Developers(NCD)
EAST LONDON 09.2017 - 09.2017
SHORT COURSE: Managing Discipline - Managing Discipline At The Workplace
Esoh Consulting
Johannesburg 03.2018 - 03.2018
SHORT COURSE: Monitoring And Evaluation - Monitoring And Evaluation
T AND T SKILLS DEV. (PTY)LTD
JOHANNESBURG 04.2019 - 04.2019
Skills
File and database management
Mail processing
Administrative support
Strategic planning
Quality Management
Workshop coordination & facilitation
Data analysis
Quality assurance
Project Management
Database Management
Process implementation
Monitoring & Evaluation
Public Management
Valid Driver's License 8 Code B with PDP
Effective Communication
Managing Discipline
Intro on Cyber Security
Security Grade D
Administrative Management
Occupational Health and Safety
Accomplishments
- Supervised team of 5 staff members.
- Lead Branch Union Members and won many labour cases without going to disciplinary hearing.
- Advocated for employees with distinction to get what is due to them on their performance appraisal.
- Always fault finding the database when troubleshooting
Affiliations
- In Trade Union Leadership
- Skills Development Committee Member
- Performance Management Development Systems Committee member.
- Member of the Organisational Wellness Committee.
Timeline
SHORT COURSE: Introduction On Internet Of Things - Introduction On Internet of Things
Walter Sisulu University & CISCO
12.2019 - 12.2019
SHORT COURSE: Monitoring And Evaluation - Monitoring And Evaluation
T AND T SKILLS DEV. (PTY)LTD
04.2019 - 04.2019
B.TECH: Public Administration Management - Public Administration
Walter Sisulu University
01.2019 - 12.2019
SHORT COURSE: Cyber Security - Cyber Security
Walter Sisulu University And CISCO
01.2019 - 01.2019
SHORT COURSE: Managing Discipline - Managing Discipline At The Workplace
Esoh Consulting
03.2018 - 03.2018
SHORT COURSE: Project Management - Project Management
Nkqubela Community Developers(NCD)
09.2017 - 09.2017
SHORT COURSE: Occupational Health And Safety - Occupational Health And Safety Industrial Hygiene
Inkqubela Community Developers (NCD)
03.2017 - 03.2017
Senior Administration Clerk
Department Of Basic Education
04.2009 - Current
NATIONAL DIPLOMA - NATIONAL DIPLOMA: Administrative Management
Walter Sisulu University
01.2006 - 12.2009
Salesman
Markhams Retail Shop
01.2005 - 12.2005