YONELA MORGAN NTUKU
Stellenbosch
Summary
Dedicated and experienced hospitality professional with over 8 years of expertise in fine dining service, bar operations, and team leadership. Skilled in providing exceptional guest experiences, managing floor service, and bar operations in high-pressure, fast-paced environments. Currently serving as Head Waiter and Barman at a leading restaurant in Stellenbosch, bringing strong communication, customer service, and leadership skills.
Overview
9
9
years of professional experience
Work History
Head Waiter & Barman
Post & Pepper Restaurant
Stellenbosch
02.2022 - Current
- Lead waiter responsible for ensuring smooth service flow and exceptional guest satisfaction.
- Manage bar operations including cocktail preparation, wine service, and stock control.
- Train and support junior waitstaff to maintain high service standards.
- Collaborate with kitchen staff to coordinate seamless dining experiences.
Waiter
Overture Restaurant
Stellenbosch
05.2017 - 03.2020
- Delivered fine-dining service in a highly rated, award-winning restaurant.
- Advised guests on food and wine pairings to enhance dining experiences.
- Maintained professional standards under high-pressure service conditions.
- Assisted in private functions and special events.
Waiter & Barman
Spek & Bone
Stellenbosch
11.2016 - 05.2017
- Provided both floor service and bar support in a casual fine dining setting.
- Prepared and served cocktails, wines, and beverages.
- Ensured excellent guest relations and handled service requests efficiently.
Education
WSET Level 1 Award - Wines
WSET
WSET Level 2 Award - Wines
WSET
Skills
- Fine dining service & hospitality
- Food & wine service knowledge
- Bartending & cocktail preparation
- Guest relations & communication
- Team leadership & training
- Problem-solving in high-pressure environments
References
- Post and Pepper, 0212035165, Jess van Dyk, Chef owner
- Spek and Bone, 0825688958, Mike Fuller, Chef Manager
- Overture, 0823234169, Bertus Basson, Chef Owner
Languages
English
Upper Intermediate
B2
Afrikaans
Intermediate
B1
Xhosa
Proficient
C2
Timeline
Head Waiter & Barman
Post & Pepper Restaurant
02.2022 - Current
Waiter
Overture Restaurant
05.2017 - 03.2020
Waiter & Barman
Spek & Bone
11.2016 - 05.2017
WSET Level 1 Award - Wines
WSET
WSET Level 2 Award - Wines
WSET