Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Yonela Manqola

Project Assistant Manager
Cape Town

Summary

Highly organized individual with more than 2+ years working as Assistant Project Manager for mtelecom and leagom companies. Experienced in project management and committed to providing outstanding client service and support.

Valued Assistant Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.

Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Determined project assistant manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
24
24
years of post-secondary education

Work History

Project Assistant Manager

mtelecoms and LeagoM
johannesburg
01.2020 - Current
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Partnered with project team members to identify and quickly address problems.
  • Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
  • Monitored and tracked project metrics and collected data to share with project members.

Buying Intern

The foschini group
Cape Town
01.2019 - 12.2020
  • Identified, researched and pursued product opportunities.
  • Sourced vendors, assisted with negotiations and set up schedules for merchandise deliveries.
  • Researched and shopped competitors to maintain accurate and up-to-date knowledge of market condition
  • Optimized presentations by working with planning, visual and marketing teams.
  • Reviewed weekly sales reports and worked with vendors to improve product performance.
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
  • Promoted superior customer experiences by leveraging understanding of color, trends, styles, benefits and product value perception.
  • Gained strong leadership skills by managing projects from start to finish.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Skilled at working independently and collaboratively in a team environment.
  • Researched and shopped competitors to maintain accurate and up-to-date knowledge of market conditions.

Call Center Agent

The foschini group
Cape Town
04.2018 - 12.2018
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Automated processes to manage remote network.
  • Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Attended telephone skills and program information training sessions to boost aptitude.

Education

High School Diploma -

ID Mkize Sec School
Cape Town
01.2005 - 11.2023

National Diploma - Retail Business Management

Cape Peninsula University of Technlogy
Cape Town
01.2015 - 12.2017

Batchelor of Technology (degree) - Project Management

Cape Peninsula University of Technology
Cape Town
01.2019 - 01.2021

Skills

    Qualified daily living activity assistant

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Project Assistant Manager

mtelecoms and LeagoM
01.2020 - Current

Buying Intern

The foschini group
01.2019 - 12.2020

Batchelor of Technology (degree) - Project Management

Cape Peninsula University of Technology
01.2019 - 01.2021

Call Center Agent

The foschini group
04.2018 - 12.2018

National Diploma - Retail Business Management

Cape Peninsula University of Technlogy
01.2015 - 12.2017

High School Diploma -

ID Mkize Sec School
01.2005 - 11.2023
Yonela ManqolaProject Assistant Manager