Payroll administrator with broad HR experience and strong knowledge of payroll processing best practices. Provide timely support to employees and resolve pay-related issues. Focus on retention initiatives and maintaining positive company culture.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Payroll Administrator
Crosslink Academy
08.2025 - 07.2026
Processed monthly payroll for yes4youth interns using Excel and WCI portal.
Calculated stipends, applied deductions, and reconciled payments in Excel records.
Verified attendance, cross-checked timesheets, and produced compliance reports per guidelines.
Call Centre Operator
Crosslink i-Media
08.2024 - 07.2025
Managed high call volumes while delivering exceptional customer support with composure.
Resolved customer needs while maintaining professional, calm communication under pressure.
Handled customer enquiries to provide steady, knowledgeable service throughout call peaks.
Electoral Officer
Electoral Commission of South Africa
10.2023 - 04.2024
Coordinated voter education sessions to promote informed citizen participation daily.
Planned outreach materials and schedules to raise public awareness of voting.
Managed voter registrations to keep voter rolls accurate and current.
Administrative Assistant
South Cape Tvet College
09.2022 - 02.2024
Coordinated travel arrangements, meetings, and events using shared calendars and records.
Updated calendars and maintained accurate tracking of meeting details.
Filed travel and event documentation and kept records up to date.