Yoliswa Skepu
Administrative Clerk
Cape Town
Summary
Proven Administrative Clerk with a track record of enhancing customer satisfaction and streamlining records at Drive Rite Logistics. Expert in documentation and adept at clerical support, I excel in creating efficient filing systems and adapting to new challenges. Increased efficiency through meticulous recordkeeping and proactive customer follow-up.
Overview
18
18
years of professional experience
Work History
Administrative Clerk
Drive Rite Logistics
01.2018 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
Administrative Clerk
Red Baron
02.2007 - 12.2017
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Input data and processed system change to generate accurate reports.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Supported human resources initiatives with new employee onboarding, benefits administration, and recordkeeping tasks.
Education
No Degree -
SEK Mqhayi Secondary School
East London, South Africa 04.2001 -
Skills
Filing systems
Timeline
Administrative Clerk
Drive Rite Logistics
01.2018 - Current
Administrative Clerk
Red Baron
02.2007 - 12.2017
No Degree -
SEK Mqhayi Secondary School
04.2001 -
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