Yoliswa Sikawuti

• Coordinated with external contractors for specialised maintenance tasks, overseeing quality and timeliness.
• Monitored building security systems and procedures, collaborating with security personnel to guarantee employee safety.
• Facilitated communication between departments regarding facility-related issues, fostering a collaborative work environment.
• Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
• Planned maintenance activities following budget, building use needs and operational requirements to maintain high standards.
• Supervised external contractors, overseeing cleaning, security, and maintenance works to uphold facility quality.

• Head Office Receptionist.
• Frontline person by operating the switchboard.
• Screen calls and take messages.
• Monitor the running of printers and ensure there is enough paper and toner.
• Maintain meeting rooms and boardroom bookings.
• I assist in managing designated sites and sub-contractors.
• I assist with tenants and leases at AFMS.
• I assist with overseeing all renovations, refurbishments, and building projects that take place.
• Ensuring deadlines are met efficiently and effectively.
• I support the business and all its departments by catering for all their needs should they need assistance with general office administration.
• When managing contractors, I ensure a valid Service Level Agreement (SLA) exists, and I know all the SLA terms and conditions.
• I ensure proper service delivery according to the SLA agreement.
• I do all follow-ups and outstanding Helpdesk Work Orders and requests.
• I report all accidents and incidents that take place in the workplace, and assist the Health and Safety Committee by ensuring OHS compliance and maintaining servicing records.
• I also manage invoicing control by approving and processing payments within the specified time frame, and forwarding them to the Head Office Accounts Department.
• Ensuring timely submission of invoicing by contractors and reconciling invoices at the end.

• Conducting an asset register.
• Conducting asset condition assessments.
• Ensuring that verified and accurate data is kept up to date on Forcelink.
• Conducting building inspections.
• Team leader of data capture.
• I conducted data capture Forcelink training.
• Compiling meeting minutes, and coordinating the mobilization phase of a project.

Backlog Maintenance Project.

• I was appointed as Quality Assurer for the project.
• I assisted with contractors by compiling their Health and Safety files.
• Assisted contractors with compiling their QCP (Quality Control Plan) files.

SAA Project.

• I conducted monthly PPMs.
• I was in charge of petty cash.
• I carried out all the administrative work.
• I also performed all general maintenance.

• Allocating work orders to Functional Area Managers.
• Creating work orders on Forcelink.
• Doing follow ups if work has been done.

• Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
• Managed client communications by answering phones and corresponding through email.
• Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
• Processing invoices.
• Preparing staff timesheets and payroll.
• Preparing financial statements.
• Scheduling meetings and assisting the company’s accountant with tax filing.

• Collaborated with team members to achieve target results.
• Performing all administrative work.
• Assisting at the help desk when the receptionist is on lunch.
• Assisting Technical Managers.
• Issuing work orders to contractors.
• Facility visits with technical managers.
• Compiling reports on Addock maintenance.
• I also assisted in loading contractor’s quotations on Forcelink for approval.