Yoliswa Bolotina
Cape Town
Overview
10
10
years of professional experience
12
12
years of post-secondary education
Work History
EPWP Clerk
City Of Cape Town
03.2022 - 04.2023
- Receiving, scanning and sending timesheets of EPWP workers at Civic Centre to auditors for audit and payroll purposes.
- Verified and sent pay queries to Solid Waste Management offices on behalf of EPWP workers who had queries about their salaries.
- Assisted reception by answering incoming calls, scanning, photocopying and filling EPWP workers documents.
- Managed the storeroom by doing stock taking, organizing and issuing uniform to EPWP workers.
Administrator (Volunteering)
Michael Maphongwane Clinic
07.2019 - 12.2019
- Registered medical cards for new patients, recorded and updated patient information.
- Searched existing folders and handed it to the patient for doctor consultations.
- Issued feedback results to patients for follow up medical examinations.
Receptionist and HR Management Assistant
Radio Zibonele 98.2 FM
09.2015 - 06.2019
- Managed front desk operations by assisting walk ins with business related enquires and scheduled appointments.
- Handled call enquiries by transferring callers to managers and appropriate departments.
- Handled petty cash to purchase office utilities and office meal expenses.
- Assisted in bookkeeping and financial audits to keep record of money spent on office related expenses.
- Assisted the marketing department by managing the marketing material storeroom, such as issuing and recording material taken by staff for road shows.
Telesales Agent, Debt Collection Agent
Fero Mobile Call Centre
02.2013 - 11.2014
- Assisted potential clients with opening retail accounts, promoted account benefits such as increased credit, exclusive rewards and discounts to clients.
- Conducted calls to negotiate debt collection, negotiated payment arrangements with customers and processed agreements on the database.
- Captured and updated customer details, sales outcomes and payment commitments on database ensuring that information is recorded accurately.
Education
High School Diploma -
Usasazo High School
01.2002 - 12.2006
National Diploma: Entrepreneurship -
Cape Peninsula University Of Technology
03.2008 - 12.2014
Timeline
EPWP Clerk
City Of Cape Town
03.2022 - 04.2023
Administrator (Volunteering)
Michael Maphongwane Clinic
07.2019 - 12.2019
Receptionist and HR Management Assistant
Radio Zibonele 98.2 FM
09.2015 - 06.2019
Telesales Agent, Debt Collection Agent
Fero Mobile Call Centre
02.2013 - 11.2014
National Diploma: Entrepreneurship -
Cape Peninsula University Of Technology
03.2008 - 12.2014
High School Diploma -
Usasazo High School
01.2002 - 12.2006