YOLISA LETJOKO

To work at an environment that will expose me to new challenges and utilize the skills I possess effectively. I'm looking to be involved with process improvement endeavors, and to also help my team grow their skills.

I was a Senior Store Manager with over 15 years' experience in Customer Experience, Business Management, Sales and Business Development particularly in Operations representing the brand. Experience is in both B2B & B2C environments with Customer Experience at the helm of my passion. My experience added value to TFG to build or improve the customer experience journey performance which in turn influence the customer equity. Travelling exposure has been in JHB, Qwaqwa, Butterworth, East London & North west with wealth of experience from various stores leading culturally diverse teams.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on

maximizing team efficiency.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.