Dynamic professional with extensive experience at M Sec Security Systems, excelling in debt collection and client relationship management. Proficient in QuickBooks and Pastel, I consistently streamline processes and enhance accuracy. Known for exceptional communication skills, I thrive in fast-paced environments, ensuring timely invoicing and outstanding customer service.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Vision Essentials T/A Practical Packaging
Parow
12.2018 - Current
Process all Sales orders on receipt of Purchase orders from customers.
Send out new pricing to customers which she receives from Owner & Sales Rep and update customer pricing file.
Ensure all Purchase orders received are reflecting the correct pricing.
Capture Sales order on Pastel with the correct price for all orders received.
Create picking slips for all Sales orders captured with correct pricing and quantities.
File all picking slips alphabetically under customers in files.
Ensure orders are captured timeously to allow time for planning to action.
Update Outstanding list daily of all orders received and deduct quantities of all orders dispatched.
Responsible for all invoicing that takes place on a day-to-day basis for walk in customers and deliveries after 15h00.
Stand in for invoicing if Sales Admin is not available.
Liaison with customers regarding any changes in planning regarding their orders.
Build a good customer relationship.
Forward any quality customer requests to Quality department.
Ensuring COC’s & COA’s are sent to customers with each delivery.
Filing all sales documents in an organized manner and as per company regulations.
Be courteous and supply customer service to all customers, updating on delivery dates, problems that might delay orders etc.
Advise Factory Manager on any changes to the orders.
Assist drivers with new customer directions to address.
Ensure daily checks on additional stock on the floor is given to you to request if customers want additional stock.
Update Customer details on Customer List.
Assist Sales Representatives with completing Sales Order sheets.
Knowledge of basic computer skills.
Any other reasonable task as requested by duly authorized person.
Have a full awareness and apply HACCP Food Safety Policy.
Know and apply safety rules and regulations of the company.
Assist Debtors department in queries when not available. – Send Statement, POD’s etc.
Answer Reception when they are not available.
Admin Assistant
Cefratec
Vereeniging
06.2017 - 07.2018
Handling of all administrative documents, Job cards, filling, reception duties.
Contract worker
Receptionist
JH WINDERS & CONSTRUCTION
Meyerton
02.2015 - 12.2016
Handling of new Customer details, Reconciliation of account for other company Invoicing, filling, emails, making Of appointments for Director, process of Order numbers, handling of roll call
Reason for Leaving: Moving to Beaufort West
Senior Debtors Controller, Administration
M Sec Security Systems (Pty) Ltd
Mossel Bay
02.2003 - 12.2014
Duties, reception duties in charge of Reception, petty cash, handling applications For new clients (contracts) & new vendors, Reconciliation of bank statements, & Remittance advices, reconciliation of Accounts, cancellations of clients, Handling of all account queries, bulk Invoicing, data capture, debt collection, Handling of attorney handovers, collection Outstanding age analysis, filling, month End of clients, and email & print of monthly & weekly reports, monthly commission Payable to all reps & technicians. Client Mandate form handlings. Assist in Creditors, as well as Control room, & Technical department.
Reason for Leaving: To relocate to Meyerton
Education
Matric - Afrikaans, English, Biology, Business economics, Home economics, Typing 40 p.m.