Yolandi Friedland

• Neuro and Peripheral Reperfusion
• Surgical Innovations (Interv-Med)
• Achieve and Exceed sales target
• Product Management, New product registration, nappi codes, funders approvals
• Product training Internal and External
• Product market development – Seek and develop new business
• High level product and procedural knowledge
• Performed well under pressure
• Increased sales YOY with double digit % growth since 2019
• Managed sales promotions and marketing strategies
• Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams
• Created and expanded sales presentations to new and existing customers increasing net sales revenue by 44% in sales vs PY
• Forecasted sales and established processes to achieve sales objectives and related metrics
• Analyzed sales and marketing data for improved strategies
• Performed competitive analyses and adjusted sales and marketing strategies accordingly
• Directed sales support staff in administrative tasks to help sales reps close deals

* Achieve and exceed sales target (finalist in Golden Circle awards)

* Established strong relationships with KOL's in field of Neuro Intervention

* Performed well under pressure to maintain current business and increase sales by gaining new customers

* Increased sales revenue by joining procedural cases and finding opportunities for new products.

* Maintained a high level of product and procedural knowledge by self study.

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Created detailed sales presentations to communicate product features and market data.
• Maximized customer retention by resolving issues quickly.
• Achieved top performance by strategically adapting to rapidly changing, competitive environment.

• Worked well in a team setting, providing support and guidance.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Identified issues, analyzed information and provided solutions to problems.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.
• Provided professional services and support in a dynamic work environment.
• Learned and adapted quickly to new technology and software applications.
• Excellent communication skills, both verbal and written.

• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Collaborated with cross-functional teams to identify and address customer needs.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Developed and implemented sales strategies to increase profits.
• Contributed to event marketing, sales and brand promotion.

• Trained and mentored new sales representatives.
• Used customer insights to develop innovative sales strategies to increase sales.
• Generated new leads through networking and attending industry events.
• Informed customers of promotions to increase sales productivity and volume.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Consulted with businesses to supply accurate product and service information.
• Negotiated contracts with clients and developed relationships with key personnel.

• Engaged employees in business processes with positive motivational techniques.
• Assessed employee performance and developed improvement plans.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
• Maintained friendly and professional customer interactions.
• Resolved various issues impacting sales management and business operations.
• Implemented service improvements to enhance sales cycle.

• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Recorded accurate and efficient records in customer database.
• Used customer insights to develop innovative sales strategies to increase sales.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Developed, maintained and utilized diverse client base.
• Attended monthly sales meetings and quarterly sales trainings.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Organized and detail-oriented with a strong work ethic.
• Gained extensive knowledge in data entry, analysis and reporting.
• Worked flexible hours across night, weekend and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Gained strong leadership skills by managing projects from start to finish.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Skilled at working independently and collaboratively in a team environment.
• Provided professional services and support in a dynamic work environment.
• Identified issues, analyzed information and provided solutions to problems.