Yolandi de Lange
Admin
Ridgeway
Summary
Highly organized and dependable candidate adept at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals. Strong analytical, communication, and teamwork skills enable quick adaptation to new environments. Eager to contribute to team success and further develop professional skills. Versatile in project management, problem-solving, and collaboration, bringing a fresh perspective and strong commitment to quality and success. Adaptability and proactive approach recognized in delivering effective solutions. Committed to continuous learning and growth.
Overview
27
27
years of professional experience
1998
1998
years of post-secondary education
Work History
Eagle Integrity Service Pty Ltd - (NDT)
01.2021 - 09.2023
- General admin
- Payroll
- Booking of equipment for calibration
- Updating procedures
- Arrange for training for personnel
- Petty cash
- DOH & DOE updating of Radioactive material
- Assisted with implementing ISO 9001:2015 ; 4500:2018 and 17020
- End of contract
Old Mutual (HENDRIK STOLTZ – STOLTZ AND ASSOCIATES)
12.2018 - 12.2020
- General admin
- Client services and enquiries
- Changes and queries on policies (Life cove)
- Monthly follow-up with clients regarding outstanding premiums of life insurance and outstanding information
- Claims reporting and enquiries
- Estate Reporting and Debt
BAMBA DEVELOPERS (PARTIALLY)
01.2016 - 12.2017
- General admin
- Dealing with customer accommodation
- Manage of guesthouse workers
- Quotes requested from maintenance work on guest house
- Moved to Middelburg
PSG (MARLE PISTORIUS)
05.2015 - 12.2015
- General admin
- Client services and enquiries
- Changes on policies (personal lines, commercial and farming)
- Quotes requested from private, business and farming
- Monthly follow-up with clients regarding outstanding premiums of lives and short-term insurance and outstanding information
- Claims Reporting and Inquiries
- Resigned, concentrated on children's studies
OLD MUTUAL (MARLE PISTORIUS)
01.2013 - 03.2015
- Switchboard
- General admin
- Client services and enquiries
- Changes on policies (personal lines, commercial and farming)
- Quotes requested from private, business and farming
- Monthly follow-up with clients regarding outstanding premiums of lives and short-term insurance and outstanding information
- Claims reporting and enquiries
- Resigned and went to PSG
SANLAM (MARLE PISTORIUS)
03.2011 - 12.2012
- Switchboard
- General admin
- Client services and enquiries
- Changes on policies (personal lines, commercial and farming)
- Quotes requested from private, business and farming
- Monthly follow-up with clients regarding outstanding premiums of lives and short-term insurance and outstanding information
- Claims reporting and enquiries
- Resigned and went with Manager to Old Mutual
BONAFIDE
12.2009 - 06.2010
- Switchboard
- General admin
- Client services and enquiries
- Changes on policies (personal lines, commercial and farming)
- Quotes requested from private, business and farming
- Monthly follow-up with clients regarding outstanding premiums of lives and short-term insurance and outstanding information
- Collection of annual premiums from annual case policies
- Claims Reporting and enquiries
- Moved to Ellisras/Lephalale
SANTAM - MIDDELBURG
05.2005 - 11.2009
- Switchboard
- General admin
- Customer and broker queries handling
- Compiling weekly and monthly reports
- Changes on policies (personal lines, commercial and farming)
- Quotes from business and farming
- Reel from functions
- Request of refunds via EFT or cheque (Clients and Brokers)
- Weekly follow-up with brokers regarding outstanding clientele premiums and outstanding information
- Claims enquiries
- Claims document preparation for assessors
- Started at Claims Clerk where I then moved on to Admin Retrenchment
SANTAM – CALL CENTRE (AUCKLANDPARK JOHANNESBURG)
07.2000 - 04.2002
- Client services for old Guardian Direct clients
- General typing of letters
- Faxing and sorting incoming faxes
- Quotations
- Enquiries on client policies
- Customer enquiries on accounts and payments from clients and brokers
- General administration
- Credit and debit notes from Guardian direct (client and brokers)
- Processing cheque requests
- Processing EFTs to clients and brokers
- Switchboard
- Started at Sales (quotes), then to Customer service after which I went to Admin section and then moved to the Accounts section
GUARDIAN DIRECT
03.1999 - 06.2000
- Company Overview: Guardian was bought over by Santam Insurance
- Insurance Quotes
- Provide clients and brokers with quotes
- Customer Service
- Assistance to client and brokers with enquiries on policies
- Fax, Email and request of mail from clients documentation
- Requesting Refunds
- Guardian was bought over by Santam Insurance
ESKOM - ESMED
08.1998 - 02.1999
- Claims processing (medical claims e.g
- Pharmacy and medical examinations)
- Customer inquiries
- General typing work
- General calculator help in the office
- Temporary work (ESMED was taken over by Bonitas)
ESKOM
01.1998 - 07.1998
- Data Introduction (Eskom)
- Project Administration (Eskom IT)
- Temporary work (System Upgrade)
ABSA INDOJET TRAVEL
01.1997 - 12.1997
- Filing of air tickets
- Bookings of vehicles and flights
- General typing work
- Temporary work for experience (Tourism)
Education
High School - Afrikaans (HL), English (FAL), Mathematics, Geography, Accounting, Tik/Typing
Hoërskool President
Diploma - Tourism, Accountancy, Travel Practice and Management, Business Management
Technicon South Africa
01.1997 - 12.1997
Diploma - Tourism II, Travel Practice and Management II, Communication, End-user Computing Practical, End-user Computing Theory
Technicon South Africa
01.1998 - 12.1998
Certificate - COP
IISA
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Microsoft office
Problem-solving
Time management
Flexible and adaptable
MS office
Multitasking
Calm under pressure
Organization and time management
Computer skills
Marriagedate
04/27/02
Personal Information
- ID Number: 7903240131084
- Dependents: 4
- Driving License: Code B
- Marital Status: Married
Timeline
Eagle Integrity Service Pty Ltd - (NDT)
01.2021 - 09.2023
Old Mutual (HENDRIK STOLTZ – STOLTZ AND ASSOCIATES)
12.2018 - 12.2020
BAMBA DEVELOPERS (PARTIALLY)
01.2016 - 12.2017
PSG (MARLE PISTORIUS)
05.2015 - 12.2015
OLD MUTUAL (MARLE PISTORIUS)
01.2013 - 03.2015
SANLAM (MARLE PISTORIUS)
03.2011 - 12.2012
BONAFIDE
12.2009 - 06.2010
SANTAM - MIDDELBURG
05.2005 - 11.2009
SANTAM – CALL CENTRE (AUCKLANDPARK JOHANNESBURG)
07.2000 - 04.2002
GUARDIAN DIRECT
03.1999 - 06.2000
ESKOM - ESMED
08.1998 - 02.1999
ESKOM
01.1998 - 07.1998
Diploma - Tourism II, Travel Practice and Management II, Communication, End-user Computing Practical, End-user Computing Theory
Technicon South Africa
01.1998 - 12.1998
ABSA INDOJET TRAVEL
01.1997 - 12.1997
Diploma - Tourism, Accountancy, Travel Practice and Management, Business Management
Technicon South Africa
01.1997 - 12.1997
Certificate - COP
IISA
High School - Afrikaans (HL), English (FAL), Mathematics, Geography, Accounting, Tik/Typing
Hoërskool President
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