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Yolande Roode
Secretarial
Discovery
Summary
Reliable employee seeking Reception or Administrative position. Offering excellent communication and good judgment.
Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet workload.
Experienced with over 30 years of experience. Excellent reputation for resolving problems and improving patient/client satisfaction.
Hardworking and passionate with strong organitional skills eager to secure permanent position.
Flexible and adaptable to most environments with excellent people skills.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Receptionist Administrator
Health-worx
Randparkridge
11.2016 - Current
Ref: Prema Munasamy - 084 460 6232
Reception:
Making and confirming of appointments.
When arriving patients updating personal details, validating Medical Aid, and checking for outstanding balances.
Making Specialist appointments.
Paypoint:
Taking payments, handling account queries.
Debtors.
Cashing up.
Casualty Administration:
Billing of medication, treatments and procedures done.
Keeping monthly statistics of stock, vaccines, immunizations etc.
Personal Assistant
M. Smit Attorneys
Florida Park
11.2012 - 11.2016
Ref: Marissa Smit - 083 325 5483
Making of appointments and keeping diary.
Canvassing.
Dictation and typing correspondence and legal documentation.
Debtors.
Summonses and Notices.
General office duties.
Secretary
Dr. J. Scheltema
Flora Clinic
07.2006 - 10.2012
Ref: Dr. Jacques Sheltema- 083 633 9550
Making and confirming of appointments and keeping surgical diary.
Dictation and typing of surgical reports and clinical records.
Authorisations.
Admissions.
Ordering of surgical instruments from Reps.
Debtors and Medical Schemes.
Receptionist
Dr's Neethling And Verster
Wilgeheuwel Hospital
07.2003 - 06.2006
Ref: Dr. Neethling- 011 794 1504
Half-day Receptionist
Appointments and diary.
Admissions.
Authorisations.
General office duties.
Secretary
Greater Johannesburg Metropolitan Council
Johannesburg
11.1990 - 12.1997
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Ref: Miranda Thom - 072 270 5390
Education
Certificate - First Aid And CPR :
Civil Protection
Certificate - Service Plus - Beyond Customer Expectations
Sales Productivity Associates
Grade 12 -
Hoërskool Florida
Florida 01.1983 - 12.1987
Diploma - Secretarial
Technicon Witwatersrand
Skills
Appointment scheduling
undefinedSoftware
Microsoft Excel
Search Works
Skype
GoodX
Timeline
Receptionist Administrator
Health-worx
11.2016 - Current
Personal Assistant
M. Smit Attorneys
11.2012 - 11.2016
Secretary
Dr. J. Scheltema
07.2006 - 10.2012
Receptionist
Dr's Neethling And Verster
07.2003 - 06.2006
Secretary
Greater Johannesburg Metropolitan Council
11.1990 - 12.1997
Grade 12 -
Hoërskool Florida
01.1983 - 12.1987
Certificate - First Aid And CPR :
Civil Protection
Certificate - Service Plus - Beyond Customer Expectations
Sales Productivity Associates
Diploma - Secretarial
Technicon Witwatersrand
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