Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Yolanda Zuziwe Dlamini

Durban,South Africa

Summary

Dedicated professional with expertise in academic and office administration, customer service, and sales support. Proficient in data capturing, record management, and event coordination, with a strong command of the Microsoft Office Suite. Demonstrates exceptional communication and interpersonal skills, coupled with effective time management and organisational abilities. Committed to leveraging these skills to enhance operational efficiency and support organisational goals.

Overview

7
7
years of professional experience
11
11
years of post-secondary education

Work history

Secretary and School Administrator

University of KwaZulu-Natal
01.2024 - 07.2025
  • Company Overview: Department of Engineering
  • Manage school administrative functions including scheduling, correspondence, and document control.
  • Facilitate communication between academic staff and students.
  • Support departmental projects and events to ensure smooth operations.
  • Department of Engineering

Assistant Administrator

University of KwaZulu-Natal
06.2022 - 12.2023
  • Company Overview: Department of Teaching and Learning
  • Provided administrative support for teaching and learning activities.
  • Coordinated meetings, handled student queries, and maintained records.
  • Assisted with event planning and departmental communication.
  • Department of Teaching and Learning

Peer Education Volunteer

University of KwaZulu-Natal
01.2019 - 10.2023
  • Company Overview: Campus HIV and AIDS Support Unit
  • Educated and raised awareness on HIV/AIDS on campus.
  • Participated in organizing health campaigns and student outreach.
  • Campus HIV and AIDS Support Unit

Sales Consultant and Data Capturer

Dastile Wealth Insure
02.2019 - 05.2022
  • Delivered customer service and sales support.
  • Captured and managed client data accurately.
  • Exceeded sales targets and contributed to customer satisfaction.

Education

Bachelor of Arts Honours - Gender Studies, English, Sociology

University of KwaZulu-Natal
02.2023 - 12.2023

Bachelor of Social Sciences - Criminology, Forensic Studies, English Studies

University of KwaZulu-Natal
01.2019 - 05.2023

Matric - National Senior Certificate

Bhekameva High School
01.2013 - 12.2018

Skills

  • Academic & Office Administration
  • Customer Service & Sales Support
  • Data Capturing & Record Management
  • Event Coordination
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong Communication & Interpersonal Skills
  • Time Management and Organization

Custom

  • Thobeka Mbunjana, Line Manager, University of KwaZulu-Natal, 031 260 4106, mbunjanat@ukzn.ac.za
  • Noxolo Batembu, Peer Educator (Supervisor), 083 608 3449, batembu@ukzn.ac.za
  • Luyanda Magoda, Branch Manager, Dastile Wealth Insure, 071 846 4790, luyanda@dastilewealthinsure.co.za
  • Wonder Dlamini, Colleague, University of KwaZulu-Natal, 031 260 7184, dlaminiw@ukzn.ac.za

Timeline

Secretary and School Administrator

University of KwaZulu-Natal
01.2024 - 07.2025

Bachelor of Arts Honours - Gender Studies, English, Sociology

University of KwaZulu-Natal
02.2023 - 12.2023

Assistant Administrator

University of KwaZulu-Natal
06.2022 - 12.2023

Sales Consultant and Data Capturer

Dastile Wealth Insure
02.2019 - 05.2022

Peer Education Volunteer

University of KwaZulu-Natal
01.2019 - 10.2023

Bachelor of Social Sciences - Criminology, Forensic Studies, English Studies

University of KwaZulu-Natal
01.2019 - 05.2023

Matric - National Senior Certificate

Bhekameva High School
01.2013 - 12.2018
Yolanda Zuziwe Dlamini