Yolanda Oosthuizen
Administrative & Operations Professional
Norkem Park,GP
Work Preference
Summary
Highly experienced Administrative, Operations and Finance Professional with over 20 years of experience in customer service, office administration, executive support, accounts receivable, accounts payable, credit control and business operations. Experienced in corporate environments and business ownership across construction, hospitality, waste management and custom apparel printing. Fully equipped for remote work with reliable internet and a dedicated workspace.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
23
23
years of professional experience
Work History
Owner & Operations Administrator
Refuse Removal Services & Faithwear
01.2024 - Current
- Manage customer communications, scheduling, invoicing, collections and daily operations.
Owner & Restaurant Manager
HT Restaurant
01.2022 - 01.2024
- Managed operations, customer service, staff scheduling, suppliers and administration.
Owner & Operations Manager
LCG South Africa
01.2020 - 01.2022
- Managed construction operations, quotations, invoicing, suppliers and client communication.
Debtors Clerk / Creditors Controller
StonCor Africa (Pty) Ltd
01.2014 - 01.2020
- Managed 800+ accounts, collections, reconciliations, customer support, management reports and office administration.
Creditors Controller
Namaqua Wines SA
01.2013 - 01.2014
- Managed supplier accounts, reconciliations and payment allocations.
Finance Assistant, Debtors & Creditors Manager & Personal Assistant to Directors
Thabu Construction
01.2003 - 01.2013
- Oversaw debtors, creditors, executive support, meetings, reports, correspondence, and office administration.
Education
Matric -
Birchleigh High School
01-2002
Skills
Executive Assistance, Administrative Support, Customer Service, Customer Support, Business Operations, Office Administration, Email & Calendar Management, Scheduling, Accounts Receivable, Accounts Payable, Credit Control, Invoicing, Collections, Reconciliations, Data Entry, Microsoft Office 365, Google Workspace, QuickBooks (Basic)
Business management
Client service
Project management
Operations management
Business administration
Administrative oversight
Attention to detail
Customer service
Teamwork and collaboration
Effective leader
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Timeline
Owner & Operations Administrator
Refuse Removal Services & Faithwear
01.2024 - Current
Owner & Restaurant Manager
HT Restaurant
01.2022 - 01.2024
Owner & Operations Manager
LCG South Africa
01.2020 - 01.2022
Debtors Clerk / Creditors Controller
StonCor Africa (Pty) Ltd
01.2014 - 01.2020
Creditors Controller
Namaqua Wines SA
01.2013 - 01.2014
Finance Assistant, Debtors & Creditors Manager & Personal Assistant to Directors
Thabu Construction
01.2003 - 01.2013
Matric -
Birchleigh High School