Yolanda Mdutyana
Vosloorus
Summary
Enthusiastic employee with a strong background in communication and leadership positions looking to be part of a dynamic team that provides opportunities for growth and learning. Strong team player with an eye for detail and a charismatic personality excited to contribute positively to the work environment.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
adidas
Alberton
02.2023 - 02.2026
- Resolved customer queries using active listening and problem-solving skills.
- Educated team members on new products, company policies, and procedures.
- Led and managed the largest department in the store.
- Seamlessly operated the POS while maintaining excellent customer service standards.
- Assisted in ensuring the store's daily admin was filed according to audit expectations.
- Shared new products and promotions with customers to encourage sales and increase stores' KPIs.
Education
Matric -
Primrose Technical High School
Germiston, GP 2020
Skills
- Employee training
- Administrative support
- Active listening
- Communication skills
- Data Entry
- Microsoft Office
Languages
English
Proficient
C2
Afrikaans
Intermediate
B1
Zulu
Advanced
C1
Xhosa
Proficient
C2
Sotho
Upper Intermediate
B2
Timeline
Retail Sales Associate
adidas
02.2023 - 02.2026
Matric -
Primrose Technical High School