Summary
Overview
Work History
Education
Skills
References
PERSONAL DETAILS
CONTACT
Interests
Timeline
Generic
Yolanda Maketo

Yolanda Maketo

Front Desk Operator
Benoni

Summary

I am a first point of contact for the company. I manage visitor interactions, handling communications and maintaining the reception area’s efficiency and organisation

Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 2 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Styria Stainless Steel
- 01.2025
  • Front desk responsibilities typically include:
  • - Greeting and welcoming visitors: Providing a positive first impression and ensuring a warm welcome.
  • - Managing phone calls: Answering, directing, and taking messages.
  • - Handling correspondence:
  • - Managing schedules: Coordinating appointments, meetings, and events.
  • - Providing information: Answering queries, providing directions, and offering assistance.
  • - Maintaining records. Updating and managing databases, logs, security and safety: Monitoring access, and ensuring a secure environment.
  • - Customer service: Resolving issues, addressing concerns, and providing support.
  • 1 year contract 2025 (currently working)

Administrator

Metquip Pty Ltd
01.2022 - 12.2024
  • Accounts – Controlling imports for the group. Tracking overseas imports and exports, communicating with clients’ packages progress and coordinating shipping with agents

Data Capturer

Metquip Pty Ltd
01.2022 - 12.2024
  • Capturing clock cards & Job Cards and other office documents

Accounts Assistant

Metquip Pty Ltd
01.2022 - 12.2024
  • Reconciling of creditors transactions, performing stock take, balancing and checking the Metquip Cycle

Education

Information Systems

IQ Academy
01.2023

Business Administration NQ4

KVR QHUBEKA
BENONI
01-2023

Matric with Bachelor's Degree Admission - undefined

Davey Secondary School
01.2021

Skills

  • Proficient in Microsoft Office
  • Systematic data organization
  • Detail-oriented approach

References

Portia, Manager, 081 534 5894, 071 352 8646

PERSONAL DETAILS

  • Date of Birth: 19 November 2002
  • ID Number: FN252202
  • Gender: Female
  • Nationality: Zimbabwean
  • Home Language: Shona
  • Other Language(s): English

CONTACT

  • Phone: 069 449 0479
  • Email Address: Ropafadzomaketo836@gmail.com

Interests

HOUSEKEEPING

CAREGIVING

SALES AGENT

Timeline

Administrator

Metquip Pty Ltd
01.2022 - 12.2024

Data Capturer

Metquip Pty Ltd
01.2022 - 12.2024

Accounts Assistant

Metquip Pty Ltd
01.2022 - 12.2024

Styria Stainless Steel
- 01.2025

Matric with Bachelor's Degree Admission - undefined

Davey Secondary School

Information Systems

IQ Academy

Business Administration NQ4

KVR QHUBEKA
Yolanda MaketoFront Desk Operator